Overall Review

3.8
  • 34 patient ratings
  • 6 comments

Last 12 months:

4.3 (+ 0.5)

6 Patient Reviews

  • Highly Satisfied
    62%
  • Satisfied
    6%
  • Neutral
    6%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    26%
  • Wait Time 11.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

4.0 of 5
April 10th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Compassionate professional and competent!he saw me promptly and his staff was very pleasant
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1.0 of 5
May 6th, 2014
INCORRECTLY BILLED... business before health care?
My trust in Dr. Brown waned as he consistently tried to sell me skin care products like Juvederm and Obaji when my appt. with him was unrelated to skin care. He told that removing moles from my face would be covered by my ins, so I made the appt for their removal and he did a fine job. However, it was coded incorrectly and my insurance did not cover it to the tune of $140! When I indicated to the billing department that Dr. B told me it would be covered, the VERY RUDE voice on the other end of the phone told me he did not remember doing that and that in refusing to pay, I would be reported to collection. The office also collected co-pays up front that were not required by my insurance AND incorrectly coded other charges related to my annual physical causing my health ins. to not pay for something they cover 100%. Is this a case of sloppy paperwork, or is this office intentionally billing incorrectly to increase their bottom line? Had the billing department been more user friendly, I may have found out but she was, instead, very threatening which in itself is suspicious. BOTTOM LINE - I DO NOT TRUST THIS OFFICE and believe them to be running a "business" more so than a "health care practice". It's sad to feel you got "bamboozled" by your doctor:(
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5.0 of 5
March 25th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Courtious staff, prompt appointments and the physician has a Great bed side manner. Everyone in the office really cares about the patients!
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5.0 of 5
September 11th, 2012
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excellent experience.would recommend him strongly.
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5.0 of 5
September 8th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There was virtually no wait time. The physician answered all my questions. The staff was more than helpful. I would recommend this office to anyone.
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5.0 of 5
March 11th, 2009
Sales Manager
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Great diagnostician
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