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Dr. Hal London Is this you?
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
38.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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5 Ratings with 1 Comment

1.0 Rating

May 29th, 2013

Dissapointing Experience

I suffer with degenerative disk disease and arthritis in my low back. For the most part, im able to keep it under control, i've had this for about 7 years. Every couple of years or so, i do something stupid (this particular time, i went on a cleaning spree which includes sweeping, mopping & vacuuming, all in the same morning); i did these things on Saturday & by Monday i was in a lot of pain getting up and down & by tuesday i could barely walk. I decided to get my sister to take me to the ER in Alma Ga. hoping to get enough relief that i could get some rest, as i was literally in tears everytime i moved. I will review the hospital ER department in a different review, as i know this area is for Dr. London. First of all, when he came into the room he was not very compassionate to my situation, i guess when you treat sick people all the time, maybe you become desensitized or something, i don't know, but as far as im concerned, its unacceptable. He stated he would order a steroid & some pain meds, that was okay with me, my other two trips to the ER over the last seven years resulted in similar medication. I waited about 30 mins, the pain level had dropped from about a 9, to about a 7. The nurse came in an asked if i was feeling any relief, i said just a little, she said on a scale of 1-10, i said about a 7, she walked out. She came back in about 2 minutes later with discharge papers....i was somewhat shocked, i was really hoping to be relieved enough that i could go back home & get a little bit of rest. I pretty much said this to the nurse, & she said she could get the Dr. & let me speak with him, my response, yes please! Dr. London came in & i explained again that i knew what was wrong with my back, but i was really hoping to get enough relief to go home & get some rest. Dr. London very rudely explained to me that there was no medicine that he could give me to make the pain go away, i would just have to deal with it......& went on to further explain that he suffers occasionally from back pain & thats what he has to do, he just has to deal with it. My thought was Really? At this point i was so emotionally drained from the pain, i couldnt tell him what i really wanted to. The difference with this trip to the ER, at least the other two made SURE my pain level was a 3 or less before they sent me on my way. To tell me that you cant give me any medicine to make the pain any better then what you already have, is a complete croc of bull. I would NOT recommend Dr. London to anyone that i care about. Maybe he should specialize in treating patients that abuse tge system, or visit the ER regularly for the sole purpose of getting pain meds.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 10th, 2017

1.0 Rating

June 24th, 2012

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

April 2nd, 2012

Wait time
35.0 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 27th, 2012

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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