Overall Review

3.3
  • 28 patient ratings
  • 6 comments

Last 12 months:

4.0 (+ 0.7)

6 Patient Reviews

  • Highly Satisfied
    46%
  • Satisfied
    4%
  • Neutral
    4%
  • Dissatisfied
    21%
  • Highly Dissatisfied
    25%
  • Wait Time 12.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

2.0 of 5
October 8th, 2015
This doctor has poor bedside manner. I will never return to his office.
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5.0 of 5
June 2nd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent doctor
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1.0 of 5
November 6th, 2013
Bad Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Sussman downplayed the well-known painful recovery period of my operation, and refused to acknowledge or treat subsequent complications that resulted. His bedside manner is atrocious -- in fact, the only thing he seemed to enjoy talking about was how great a surgeon he is. Stay away.
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1.0 of 5
February 18th, 2013
Thumbs down!
Wait time
5 minutes
Maybe Dr. Sussman was having a bad day, but he was surprisingly rude (avoiding eye contact, speaking tersely or staring at the computer in complete silence, etc) and didn't seem very interested in listening to my questions or even my answers to his questions! He also didn't seem to take my concerns very seriously. I won't go back to him and can't honestly recommend him to anyone else.
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1.0 of 5
March 28th, 2012
Patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Sussman seemed hurried in his responses to my questions and diagnosis of my condition and has inserted a tube in to my ear/drum which has made my symtoms worse. My hearing has decreased and the pressure the I feel in my middle ear has increased.
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5.0 of 5
March 11th, 2012
Exceptional in time spent diagnosing/treatment options
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Sussman spent forty five minutes diagnosing and explaining treatment options for a deep sinus infection. His treatment is the the only intervention that has had an effect on this chronic condition.Iwas stunned in her personally called to check how my treatment was progressing. Only the second dr. to do so in my 61 years.
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