Spends Time with Me
Follows Up After Visit
The staff in this office is unprofessional and rude.
Laura, the receptionist, screamed at me on the phone when I insisted at 5pm Friday the doctor call me before Monday morning as he apparently (and without telling me) made changes to my mother's medications and I wasn't sure if they were intentional or not.
Este, the nurse practitioner, texted (yes, texted) me when I could not get through to Laura and hung up.
Michelle Burns, the physician's assistant, told the medical group case manager that she had concerns that I was not able to follow up with my mother's care (which is untrue) when she didn't like a conversation we had about never hearing from Dr Eskandari.
Dr Eskandari had Michelle Burns return his calls and never called me once before discharging my mother. He made medication changes that I wasn't made aware of and nearly missed!