Overall Review

3.7
  • 22 patient ratings
  • 5 comments

Last 12 months:

4.1 (+ 0.4)

5 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    18%
  • Neutral
    9%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Wait Time 45.8 minutes
  • Easy Appointments
  • Promptness
  • Spends Time With Patients
  • Appropriate Followup
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner

Showing 1 - 5 reviews

1.0 of 5
September 2nd, 2016
Long Wait, Poor Care
Wait time
56 minutes
Easy Appointment
Promptness
Spends Time with Patients
Appropriate Follow-up
After sitting in the Lobby for 2 hours Dr. Tran finally saw me. When I complained about the wait she said that I was confused about my appointment time, which was emailed to me in writing so I wasn't confused. At the appointment Dr. Tran provided me a prescription that expired the same date the following year. When my health care provider changed my prescription refill requirements to mail order, she wouldn't resubmit the prescription unless I came back in for another appointment. Sorry - I'll try another provider before I sit in a lobby for 2 hours to get re-issued a prescription I was already given.
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3.0 of 5
December 23rd, 2015
Great doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best doctor I have ever seen.
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1.0 of 5
February 17th, 2015
THE Best Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Tran is the BEST doctor I have ever visited. She is someone you will trust right away.
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4.0 of 5
March 13th, 2012
Nice Dr, hard to contact office
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I visited Dr Tran twice for a neck problem. She is pleasant to deal with and seems very through. I was happy with the amount of time she spent with me and her personal attention. I was concerned that she might have a heavy accent, but her English is perfect. Getting an appointment was difficult, the phone wait time (as of Jan 2012) was too long, I ended up going to the office to make the appointment. She also does surgeries; it's better to schedule appointments before her surgeries or on days she doesn't have surgeries in case the surgery takes longer than expected.
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2.0 of 5
May 7th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Per their instructions I arrived 30 minutes early to fill out forms and present insurance. Sat in the waiting room for 45 minutes after my appt and watched others who came in after me being seen. When I finally got up to tell them I was leaving, they suddenly found my chart. A doctor whose staff does not respect my time in the slightest manner can't be one I need to see.
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