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Dr. Harvey Pflanzer Is this you?

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Ratings and Reviews

8 Ratings with 3 Comments

  • Excellent
    4
  • Great
    1
  • Good
    0
  • Poor
    1
  • Bad
    2
  • Excellent
    4
  • Great
    1
  • Good
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  • Poor
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
17.5 min

Showing 8 Ratings with 3 Comments

5.0 Rating

October 19th, 2015

Such a wonderful doctor. He was great to both my parents. Don't know what we would've done without him.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 19th, 2014

I would never recommend Dr.Pflanzer

Dr. Pflanzer and his staff are unprofessional, uncaring and inconsiderate. My 85 year old mother started using his office four months ago. In this short time they: 1.Lost her bloodwork. 2.Closed the office early when she had an appointment and didn't notify her, and 3.Did not send a referral to her oncologist. The staff insisted that her oncologist was not a Network Provider. He is. The staff finally found him in the system and said the referral would be processed. The oncologist called my mother to say they didn't receive the referral for her appointment the next morning. My mother spoke directly with Dr. Pflanzer who assured her it would be taken care of first thing in the morning. My mother went to the oncologist. The referral was not there and she could not be seen. We found out later that although the oncologist is a Network Provider, Dr. Pflanzer does not use him. This could have been resolved by one simple phone call by Dr. Pflanzer's office to Humana Healthcare, but they didn't do it. Dr. Pflanzer didn't even have the courtesy to call my mother to say he wouldn't do the referral. In one day my mother changed her primary physician and got the referral she needed. We would never recommend Dr. Pflanzer or his office to anyone.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 7th, 2010

does not return calls

Bedside Manner
Spends Time with Me
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5.0 Rating

July 10th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

July 28th, 2015

2.3 Rating

June 9th, 2010

5.0 Rating

March 1st, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 1st, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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