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Dr. Heather Donato Is this you?

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Endometriosis

Endometriosis

Get the facts about endometriosis, including symptoms and parts of the body that may be affected.

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Ratings and Reviews

11 Ratings with 4 Comments

  • Excellent
    5
  • Great
    3
  • Good
    2
  • Poor
    0
  • Bad
    1
  • Excellent
    5
  • Great
    3
  • Good
    2
  • Poor
    0
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
45.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 11 Ratings with 4 Comments

4.0 Rating

June 7th, 2017

Expect to wait

While I was pregnant, every time I would go to the doctor I would have to wait multiple hours (expect to be there for 3-6 hours from check-in to leaving) I really like Dr. Donato and she always apologizes for the long wait but it still gets old fast. I was there the other day and it was the second time that I had less then a 30 minute wait.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 26th, 2014

Customer Service

I have only seen Dr. Donato once and had filled out a request for them to fax to my old OBGYN's office for my records. I learned last week while calling w/a concern I have that the records were never received. So, I faxed them my old labs from before I became a patient of theirs for review and they had me to redo the labs last week. The results have come back and I faxed them yesterday to the nurses attention and ask to please have her to call me. Three phone calls later and a day, still no word from the Dr. Customer service is definately Not a strong point w/this clinic. I would like to know that I matter to my Dr.

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5.0 Rating

February 28th, 2013

5 Star Doctor

Dr. Denoto is a fantastic doctor and person. I have NEVER met a doctor more concerned about my well being than the next patient in line. Because of this, you might wait unusually longer than at another doctor. But trust me, she is worth it. She is kind, great listener, compassionate, tries all avenues to fix what needs fixed and she remembers you, the person, not the customer. I have recommended her to all new comers to the Memphis area, and they all love her.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 11th, 2011

excellent doctor just be prepared to wait and wait

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 26th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 25th, 2015

4.0 Rating

November 17th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

May 1st, 2015

5.0 Rating

October 29th, 2014

3.7 Rating

August 7th, 2014

3.7 Rating

June 5th, 2014

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