Dr. Heather Donato MD Patient Reviews

  • Obstetrics and Gynecology Germantown, TN

Overall Rating

4.1
  • 11 patient ratings
  • 4 comments

Last 12 months:

4.5 (+ 0.4)

11 Patient Reviews

  • Excellent
    45%
  • Great
    27%
  • Good
    18%
  • Poor
    0%
  • Bad
    9%
  • Friendly Staff
  • Promptness
  • Wait Time 45.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

4.0 of 5
June 7th, 2017
Expect to wait
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
While I was pregnant, every time I would go to the doctor I would have to wait multiple hours (expect to be there for 3-6 hours from check-in to leaving) I really like Dr. Donato and she always apologizes for the long wait but it still gets old fast. I was there the other day and it was the second time that I had less then a 30 minute wait.
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1.0 of 5
August 26th, 2014
Customer Service
I have only seen Dr. Donato once and had filled out a request for them to fax to my old OBGYN's office for my records. I learned last week while calling w/a concern I have that the records were never received. So, I faxed them my old labs from before I became a patient of theirs for review and they had me to redo the labs last week. The results have come back and I faxed them yesterday to the nurses attention and ask to please have her to call me. Three phone calls later and a day, still no word from the Dr. Customer service is definately Not a strong point w/this clinic. I would like to know that I matter to my Dr.
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5.0 of 5
February 28th, 2013
5 Star Doctor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Denoto is a fantastic doctor and person. I have NEVER met a doctor more concerned about my well being than the next patient in line. Because of this, you might wait unusually longer than at another doctor. But trust me, she is worth it. She is kind, great listener, compassionate, tries all avenues to fix what needs fixed and she remembers you, the person, not the customer. I have recommended her to all new comers to the Memphis area, and they all love her.
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5.0 of 5
July 11th, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
excellent doctor just be prepared to wait and wait
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5.0 of 5
August 26th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 25th, 2015
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4.0 of 5
November 17th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
May 1st, 2015
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5.0 of 5
October 29th, 2014

3.7 of 5
August 7th, 2014
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3.7 of 5
June 5th, 2014
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