Dr. Heather Donato MD Patient Reviews

Overall Review

4.2
  • 10 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.8)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    40%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    10%
  • Wait Time 41.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
August 26th, 2014
Customer Service
I have only seen Dr. Donato once and had filled out a request for them to fax to my old OBGYN's office for my records. I learned last week while calling w/a concern I have that the records were never received. So, I faxed them my old labs from before I became a patient of theirs for review and they had me to redo the labs last week. The results have come back and I faxed them yesterday to the nurses attention and ask to please have her to call me. Three phone calls later and a day, still no word from the Dr. Customer service is definately Not a strong point w/this clinic. I would like to know that I matter to my Dr.
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5.0 of 5
February 27th, 2013
5 Star Doctor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Denoto is a fantastic doctor and person. I have NEVER met a doctor more concerned about my well being than the next patient in line. Because of this, you might wait unusually longer than at another doctor. But trust me, she is worth it. She is kind, great listener, compassionate, tries all avenues to fix what needs fixed and she remembers you, the person, not the customer. I have recommended her to all new comers to the Memphis area, and they all love her.
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5.0 of 5
July 10th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excellent doctor just be prepared to wait and wait
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