Dr. Heather Hartzell MD Patient Reviews

  • Ophthalmology Fairfax, VA

Overall Rating

4.3
  • 11 patient ratings
  • 6 comments

Last 12 months:

3.3 (-1.0)

11 Patient Reviews

  • Excellent
    73%
  • Great
    9%
  • Good
    0%
  • Poor
    9%
  • Bad
    9%
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 8.8 minutes
  • Easy Appointments
  • Fair and Accurate Diagnosis

Showing 1 - 11 reviews

1.0 of 5
May 15th, 2017
TERRIBLE
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I would not recommend this doctor. She may be a good eye doctor (i'll never return to find out), but she has absolutely poor customer relations skills. She is quite rude. Additionally, she does not have any office staff, which means, if you arrive early to complete paperwork and she is busy with another patient, you don't get to fill out your paperwork and she will rush you because as she will let you know, she has other patients to see. She doesn't make you feel like she is there for you.
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5.0 of 5
December 30th, 2014
Compassionate and caring. Dr. Hartzell goes above and beyond to help her patience.
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5.0 of 5
June 24th, 2013
Dr. Hartzell is GREAT!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Both me and my children have been seen by Dr. Hartzell. She is an asset to her profession.
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5.0 of 5
June 29th, 2012
picky patient
Dr. Hartzell is a breath of fresh air in the medical field for someone that has a challenging schedule and demands accurate diagnoses with little fuss. She has always accommodated my last minute requests for appts and flexes her hours to make it work. I am confident in her medical abilities - I have learned more from her than any other Opthamologist I have seen. I hightly recommend her.
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5.0 of 5
November 9th, 2011
Kim E
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Hartzell is very knowledgeable and courteous. We have been very happy using her services.
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5.0 of 5
January 21st, 2011
excellent doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Hartzell answers her own phone andsees you at the door. She is courteous and highly skilled and has excellent training. Highly recommend her as a doctor.
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5.0 of 5
March 18th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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4.0 of 5
January 10th, 2017
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2.0 of 5
March 29th, 2015
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5.0 of 5
May 17th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 29th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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