Dr. Heather Keene MD Patient Reviews

  • Obstetrics and Gynecology Longmont, CO

Overall Rating

3.7
  • 14 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 1.3)

6 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    21%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15.8 minutes

Showing 1 - 6 reviews

5.0 of 5
November 30th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Keene Is very easy to talk to and spends the time that you need! she answers the questions when YOU ask them, compasionate and caring. Her staff is fantastic and always very friendly. Sometimes there is a wait but, totally worth it.
Was this review helpful? Yes No

1.0 of 5
September 17th, 2013
Absolute Nightmare
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Keene decided to give me a hysterectomy with a diagnosis of endometriosis, however after opening me up she discovered I indeed did NOT have the condition but decided to go ahead with the surgery. I am no longer able to have kids at a young age of 29 and I am in constant pain now even more so before the surgery was performed! Beware going here! Big bills, unnecessary surgeries, and no answers!
Was this review helpful? Yes No

4.0 of 5
May 29th, 2013
Heather Keene, MD
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I found Dr. Keen easy to talk to and the procedure was done easily. There was no follow-up.
Was this review helpful? Yes No

2.0 of 5
February 6th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I left this practice after several years after having a terrible experience with the office staff. I was expected to pay $2500 up front for a prenatal visit- no documentation or bill was available- and I had already meet my insurance out of pocket max. They were tremendously rude when I told them I $2500 up front. I highly recommend finding care elswhere.
Was this review helpful? Yes No

1.0 of 5
September 15th, 2011
Very Unprofessional Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
While having my HerOption, the speculum came out and fell on the floor. She picked it up and put it back in me without cleaning/sterilizing. This was just a procedure room- not a sterile OR. I did get an infection that took 2 courses of antibiotics to get rid of. She also called in a prescription for birth control that hadn't been made in almost 2 years. My HerOption didn't work at all, no one ever contacted me to find out, and I was over charged and am still trying to get my overpayment back.
Was this review helpful? Yes No

1.0 of 5
February 23rd, 2011
I can't believe that they can just wash their hands of the things they do wrong.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a procedure done by Heather Keene and was very unhappy with their follow up care it is 8 months now and I am still in pain because of being told I was fine by the doctors at full circle health. I had to have 5 operations since my first procedure. I have not even gotten a sorry from them. The only thing they said was good thing i was persistent. Oh and let's just start over from here and leave the past in the past.
Was this review helpful? Yes No

Nearby Doctors

Dr. Heather Keene, MD is similar to these 3 Doctors near Longmont, CO.