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Dr. Heather Lake Is this you?

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Ratings and Reviews

24 Ratings with 3 Comments

  • Excellent
    13
  • Great
    1
  • Good
    2
  • Poor
    3
  • Bad
    5
  • Excellent
    13
  • Great
    1
  • Good
    2
  • Poor
    3
  • Bad
    5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 24 Ratings with 3 Comments

5.0 Rating

August 18th, 2016

No BS

She was very matter of fact and straight to the point. I didn't need coddled, I just wanted a plan of action and that is exactly what I got. She listened to what I am sure was very confusing explanations regarding my symptoms.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

August 26th, 2014

Staff is not courteous

The receptionist at Dr Heather Lake's office is was not courteous. It took 30 minutes for the receptionist to schedule an appointment for my next visit. The receptionist did not know how to input another patients information in the computer. She could have stop to check me out but she continued to search on the computer. I was also disapointed with my overall service because Dr. Lake knew how long, I was sitting there waiting. I will be looking for another rheumatologist with a more courteous staff.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 6th, 2014

Found out recently she misdiagnosed a condition when I consulted with 3 other doctors. Plan to file a complaint with the AMA.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

August 2nd, 2017

5.0 Rating

April 28th, 2017

5.0 Rating

April 28th, 2017

5.0 Rating

April 24th, 2017

5.0 Rating

April 22nd, 2017

1.0 Rating

November 18th, 2016

5.0 Rating

July 26th, 2016

1.0 Rating

July 19th, 2016

5.0 Rating

July 4th, 2016

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