Dr. Heather Maddox MD Patient Reviews

  • Family Medicine Missoula, MT

Overall Rating

4.2
  • 13 patient ratings
  • 3 comments

13 Patient Reviews

  • Excellent
    62%
  • Great
    15%
  • Good
    8%
  • Poor
    8%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.0 of 5
April 10th, 2016
Disappointed
We bought a second home in Missoula in 2005. I would spend 3-4 months there each year. Occassionally I would need to see a doctor and would see Dr. Maddox when I could. I once asked her if she would be my doctor when we moved to Missoula and she said yes. We retired last year and I called her office to make an appointment. I was told I would be considered a new patient since I had not seen her in 1 1/2 - 2 years and they would have to review my request. When they called back three weeks later I was told I was "rejected" by Maddox. I wonder if this happened because we were retired and were on Medicare? Whatever the reason, I would not want to do business with anyone who would use the term "you have been rejected" when dealing with someone. Perhaps it was the assistant conveying the message and using those words made her feel self important.
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5.0 of 5
October 22nd, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She is very, very interested in getting you healed. Rathere than just putting a bandaid on it.
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5.0 of 5
April 14th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Maddox is the most caring and effecient doctor that I have run across. She takes her time with you and makes you feel like you are the only patient she has. I highly reccommend her.
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5.0 of 5
March 20th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
December 3rd, 2015
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4.0 of 5
October 25th, 2015
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4.0 of 5
October 16th, 2015
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
August 20th, 2015
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5.0 of 5
August 6th, 2015
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5.0 of 5
July 7th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

5.0 of 5
April 1st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 26th, 2014
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