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Dr. Heather Maddox Is this you?

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Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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Ratings and Reviews

13 Ratings with 3 Comments

  • Excellent
    8
  • Great
    2
  • Good
    1
  • Poor
    1
  • Bad
    1
  • Excellent
    8
  • Great
    2
  • Good
    1
  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 13 Ratings with 3 Comments

3.0 Rating

April 10th, 2016

Disappointed

We bought a second home in Missoula in 2005. I would spend 3-4 months there each year. Occassionally I would need to see a doctor and would see Dr. Maddox when I could. I once asked her if she would be my doctor when we moved to Missoula and she said yes. We retired last year and I called her office to make an appointment. I was told I would be considered a new patient since I had not seen her in 1 1/2 - 2 years and they would have to review my request. When they called back three weeks later I was told I was "rejected" by Maddox. I wonder if this happened because we were retired and were on Medicare? Whatever the reason, I would not want to do business with anyone who would use the term "you have been rejected" when dealing with someone. Perhaps it was the assistant conveying the message and using those words made her feel self important.

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5.0 Rating

October 22nd, 2015

She is very, very interested in getting you healed. Rathere than just putting a bandaid on it.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 14th, 2009

Dr. Maddox is the most caring and effecient doctor that I have run across. She takes her time with you and makes you feel like you are the only patient she has. I highly reccommend her.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

March 20th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

December 3rd, 2015

4.0 Rating

October 25th, 2015

4.0 Rating

October 16th, 2015

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

August 20th, 2015

5.0 Rating

August 6th, 2015

5.0 Rating

July 7th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

April 1st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 26th, 2014

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