The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Heather Maddox Is this you?

Filter Reviews

13 Ratings • 3 Comments

4.2
  • 8
  • 2
  • 1
  • 1
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Heather Maddox?

Showing 12 of 13 Ratings

Disappointed

Posted on April 10th, 2016

We bought a second home in Missoula in 2005. I would spend 3-4 months there each year. Occassionally I would need to see a doctor and would see Dr. Maddox when I could. I once asked her if she would be my doctor when we moved to Missoula and she said yes. We retired last year and I called her office to make an appointment. I was told I would be considered a new patient since I had not seen her in 1 1/2 - 2 years and they would have to review my request. When they called back three weeks later I was told I was "rejected" by Maddox. I wonder if this happened because we were retired and were on Medicare? Whatever the reason, I would not want to do business with anyone who would use the term "you have been rejected" when dealing with someone. Perhaps it was the assistant conveying the message and using those words made her feel self important.

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on October 22nd, 2015

She is very, very interested in getting you healed. Rathere than just putting a bandaid on it.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on April 14th, 2009

Dr. Maddox is the most caring and effecient doctor that I have run across. She takes her time with you and makes you feel like you are the only patient she has. I highly reccommend her.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on March 20th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on December 3rd, 2015

Four Stars

Posted on October 25th, 2015

Four Stars

Posted on October 16th, 2015

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on August 20th, 2015

Five Stars

Posted on August 6th, 2015

Five Stars

Posted on July 7th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on April 1st, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 26th, 2014

  • Nearby Doctors

    Dr. Heather Maddox is similar to the following 3 Doctors near Missoula, MT.