Dr. Heather Ricketts MD Patient Reviews

  • Obstetrics and Gynecology Madisonville, KY

Overall Rating

2.6
  • 16 patient ratings
  • 3 comments

Last 12 months:

3.5 (+ 0.9)

3 Patient Reviews

  • Highly Satisfied
    19%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    19%
  • Highly Dissatisfied
    38%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 30.8 minutes

Showing 1 - 3 reviews

3.0 of 5
March 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff made my appointment at the wrong location so I had to wait for appointment at correct location. Dr. Ricketts spent very little time with me. I had to ask to have her come back in so I could ask a question. She referred me to a specialist but never followed up on that referral.
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2.0 of 5
November 24th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The front desk staff are very rude and incosiderate. Follow up appointments are never scheduled and leaving a message will get you no where with this office. I feel as if I have been brushed off to the side and have to keep bugging them.
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1.0 of 5
December 17th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Told the nurse and doctor of an issue I was having prior to examination; however during the examination she forgot about my concern and I had to mention it again to her. She brushed it off and didn't even give me alternatives like doing tests or anything to figure out what the problem was. The symptoms showed up again 6 months later and I called her nurse to get an appointment or an opinion and no one ever called me back.
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