Dr. Heather Wakelee MD Patient Reviews

  • Medical Oncology Palo Alto, CA

Overall Rating

4.1
  • 14 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.9)

14 Patient Reviews

  • Excellent
    79%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    21%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 27.2 minutes

Showing 1 - 12 reviews

1.0 of 5
January 2nd, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was not impressed with Dr Wakelee's care of my mother. Once my mom announced she didn't want to use a drug under clinical trial she was summarily dismissed. Wait times were as much as 45 in the exam room before the dr showed up. Visits were short and curt. One visit we were told a diagnosis of Stage2A the next visit told Stage 2B . Two months later while with my moms social worker she was asking me my understanding of my moms diagnosis... Only to see from her the chart said stage 3B. Upon paging Dr Wakelee to clarify wakelee said it was 3B was correct the other had been a typo. Not impressed.
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5.0 of 5
August 31st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Best Dr. Ever!
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5.0 of 5
July 14th, 2013
the right doctor for me
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Heather Wakelee is the right doctor for me... and probably you. She is extraordinarily knowledgeable about her field-lung cancer. She and her staff are always available to answer questions you may have. She always spends the time necessary to help with your treatment plan and NEVER rushes to see another patient. She lays out the options and lets you be part of the plan. She is what you expect a doctor to be- professional, helpful, personable, approachable, and human.
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5.0 of 5
January 21st, 2011
a brilliant doctor
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Wakelee is a gem and lucky are those that are in her excellent care. She saved my life.
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5.0 of 5
March 19th, 2010
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Heather Wakelee is an angel on earth. She has the educational background, does research, is intelligent, but also kind, caring, thoughtful and has the most amazing bedside manner.
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5.0 of 5
January 29th, 2010
lung cancer survivor
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Wakelee saved my life. She is brilliant and I don't think I would be alive without her.She's very real, no sugar coating of the facts, and the confidence she shows in the treatment she presribes makes you feel as though you are in the right hands. Lucky are those that have her for their doctor.
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5.0 of 5
March 16th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
January 17th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 16th, 2015
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5.0 of 5
August 1st, 2014
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5.0 of 5
June 11th, 2012
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
October 27th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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