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she is amazing well rounded and so refreshing and knowledgeable, she is willing to look at it from all angles she isnt close minded like a lot of doctors we love her
hands down the best doctor I have ever seen!! Brilliant, caring and does her research. She is a God send!!!
Dr Heras is the best DR I have ever seen. She is knowledgable and takes time with the patients to get the the real root of the problem. She is a heaven sent and found out for our daughter how to keep her well with out surgery which no other Dr was able to do.
dr heras is heaven sent! she is hands down the best doctor i have ever met! she is knowledgable and so thorough she was able to help me with what I thought was a chronic illness for my daughter and now i have a vibrant healthy little girl. she looks beyond symptoms and doesn't just want to operate on every patient that walks through her door. she is truly committed to finding the real problem which takes time and caring. she is hands down the best doctor i have ever met!!!!!
Dr Heras is the best doctor I have ever met!!!! She is very open minded and actually listens to all concerns before just prescribing some thing. She is very thorough and has an amazing bed side manner!!! My daughter had re occuring infections and no one could figure it out. they just kept giving us antibiotics and wanted to do surgery if that wouldnt work. I was thrilled beyond measure when Heidi did an allergy panel on her and found she was allergic to certain foods she was ingesting daily such as milk. She has been sickness free for months and I am so grateful to Heidi for taking the time to figure this out!!! I would highly recommend her to every one!!!!!
Dr heras is brilliant and was able to change my daughters life and was willing to look deeper than just doing surgery like every other doctor I had gone to. Come to find out my daughter had milk and wheat allergies that were causing her Cronic ear infections. I love her!!!
I have been with Dr. Heras since she started practicing. She is absolutely phenomenal. I came to her after a family doctor popped my eardrum trying to clean my ears with water. I went to her after doing a little bit of research. She told me, don't ever let anyone clean your ears with water, this can be extremely damaging, which I could attest too. She worked with me and I have never gone back to a family doctor to look at my ears since. Dr. Heras is also very progressive in her learning and knowledge. She's not in it just for money. She has started implementing nutrition into her practice and taking a more homeopathic process, which has been extremely helpful in helping my daughter who suffers from chronic ear aches. Dr. Heras helped us to realize that she was allergic to milk and we are in the process of increasing her tolerance and strength. I absolutely recommend Dr. Heras as the Best E.N.T. If you're looking for someone who does not just focus on money, surgery and rushing you through a process; than you found that person. She is focused on helping you improve your health, despite the negative feedback she is getting from some of her fellow colleagues. She wants you to find healing not just finding a new patient. Thank you Dr. Heras!
Dr heras had been a heaven sent for our family!!! She was willing to look at every angel of my daughters health and not just treat the symptoms but the root of the issue. She is not overly eager to operate but to help find out the real cause of the reoccurring illnesses. Many other dr just wanted to prescribe and prescribe and send me out of their office with an I'm sorry she is just prone to getting sick. Heidi looked deeper and treated my daughter as if she was her own. She allowed me to feel that I could do so much to help keep her well which was my biggest goal. After we cut down sugar intake and in my daughters case dairy she has not been sick in 6 months. Which is amazing and has added greatly to her quality of life. I love Heras and will be forever greatful for taking such care and concern in my daughter.
We went to Dr. Heras for an appointment this week. She was amazing! So knowledgeable, kind and she really connected with my daughter. We loved her! Will recommend her to everyone!!
Dr heras is the best doctor I have ever had. She is friendly and so very helpful. Thank you! I highly recommend her.
AMAZING!!! HIGHLY RECOMMEND HER!!!!
Heidi has been one of the best doctors my son has seen! When I went into her office for the first time, my son had already had 15 ear infections and was chronically ill all the time. She has gone out of her way to help him get better including consulting with other doctors to come up with a game plan for him. I am always able to get in with her for an apt no matter what. She makes sure that I understand what is going on. (Both my boys have had surgery, adenoids and tubes, and she made me feel comfortable with the procedure. Seriously, I cannot express how much I absolutely love her as a doctor. Her staff is amazing as well. I will NEVER take my kids to any other ENT and I do RECOMMEND HER TO EVERYONE! She has helped my son become the healthiest he has ever been in his life!
I had heard good reviews about Dr. Heras, so when we suspected my daughter had hearing loss, I knew which ENT we needed to see! Dr. Heras has fabulous bedside manner. She's very kind and personable. When dealing with hearing loss, she seems to recognize that she part of the team- along with audiologists and other doctors. She also asked me my opinions and treated me, as a mom, as an educated member of the "team" to treat my daughter. I loved that!
Dr. Heras is the most amazing doctor I have ever met! She is so knowledgable and very personable!! She is great at empowering parents to help their children stay well which I loved!!! She offered us simple ways to try and keep ear infections at bay. It was so amazing as we reduced our daughters intake of sugar and dairy the ear infections have been non existant and I have since researched these facts and founds tons of studies that show that these 2 things contribute tons to a lot of ear problems. I was so relieved to not just have my daughter being treated just for the ear ache at hand but what we could do to help them lessen. I had never been given this much helpful info at any other Dr ever. our lives have been changed by her being our DR. We love her!!
Dr. Haras saved my sons life, literally!She is the absolute best!
horrible experience... will not go back
I was recommended by our pediatrician and also by a family friend to see Dr. Heras about taking out my 3 year-old's tonsils. When we went to Dr. Hera's office the staff was very friendly and there was no wait. Dr. Heras addressed all our concerns and explained everything in very simple terms. She was realistic but reassuring. We went ahead with taking out my son's tonsils and adenoids. This was done at the Riverwood's Surgical Center. I was surprised and grateful that the surgical center was not only a clean and professional facility but it was well decorated and calming. I was nervous for him to have any procedure being so young, but the entire staff was very friendly and even gave my son a nice plush blanket and t-shirt to keep before his procedure - so he was more than happy to walk hand in hand with the anesthesiologist. The procedure itself was surprisingly fast. Dr. Heras checked up on us mutliple times while we waited after the surgery, asking if we had any questions or needs. I would definitely recommend her to a friend!
I found Heidi to be very caring! Her bedside manner was outstanding and she made us comfortable from the moment she stepped into the exam room. She solved our problem with ease and I would definitely recommend her to anyone.
Dr. Heras is the best doctor for ear problems! We've had so many great experiences with her and she is an absolute angel. Love her!
I have never been to an office that makes your care so personal. Dr Heras was AMAZING! She took the time to answer every question I had and did it thoroughly without being condescending - as many doctors are. When I had another question later, I called and her nurse Becky was able to help me right away. They are all so friendly and helpful! I will never go anywhere else!!
I loved Dr. Heras she is amazing!!!! Her office staff, well I was really upset when I heard them talking about a patients mother I mean really who cares if her hair is real or not! Worry about the patient not what they have or don't have!!! I will still go back in her outdated office and her rude staff! (My husband even commented on them talking about the mother!)
Dr. Heras is exactly everything what you would want in a physican. You instantly feel comfortable with her as a person. You feel great trust in the extensive medical expertise she has, as she explains everything in detail to your understanding. She truly cares and listens to you, and makes you feel as though you are her only patient. You can tell she genuinely likes what she does, and puts her heart into her patients and their care. That to me is priceless. I have been so impressed by the medical advice and treatment she has given, more so than any other physican I have seen. I would not trust my care, or that of my children with anyone else. Thank goodness she went into medicine.
SHE IS AMAZING! My son and I had an excellent experience. She is professional and personable. I highly recommend her! The other great thing about Dr. Heras is that she truley cares about her patients and does not recommend taking unncessary risks she follows the recommended criteria for surgeries...... this made me feel sooo much better!
Dr Heras is AMAZING and has all the qualities you would want in a specialist. she is wonderful with children and great to answer any questions or concerns we may have. I would highly recommend her to anyone!
Dr. Heras did a great job removing my child's adenoids and putting tubes in but continues having problems including ear infections and strep throat on a nearly monthly basis. Tells me she does NOT need her tonsils out despite her pediatrician telling me each month she does - stated we need more documented cases and I'm not willing to wait for repeated illness periods when it's been going on for years. She has had strep 4 times just since her adenoids were removed. Also office visits are a long wait and then she stays for only 3 minutes. That means I'm paying her $10 a minute. However she is very nice and did a good job, I guess my patience is lower than hers as I'm up with my child's sleep apnea each night and she's not.
The office visits were good enough, but when we went to get tubes put in at 6.30 in the AM I showed up with my fasting baby and was told heidi isn't there yet. So we waited... for over 70 minutes for her to come strolling in. What else was she doing at 6.30 AM?terrible experience and would never go back
She is really nice and I never wait long, but the thing that really concerns me is that my daughter has has her tubes in for almost 3 years and has been getting ear infections all along and the Dr has never called once to see how she is doing with her tubes. Finally her pediatrician said they MUST come out cause they are getting so infected around the tubes! Scary. I guess I should have voiced my concerns to Dr. Heras before this had happened and she could have helped I suppose!
Dr Heras has put tubes in two of my children's ears. My family doctor initially referred me to another ENT but their first appointment was 3 months out. Dr Heras's office saw me within a week of my first call with both children and the tube surgeries were done the next week. I live in Orem but will gladly drive to American Fork to see Dr. Heras for all ENT needs!
Dr. Heras was very personable and knowledgeable. She has been excellent with our children during their office visits and surgical procedures. I highly recommend her for your ENT needs.
Dr. Heras was so great with my daughter! She made her feel calm and at ease. She really knows what she is talking about and is really professional!
Dr. Heras is excellent. I would recommend her to everyone!
Dr. Heras is the best ENT I have been to.
Great Doctor ...Great Medicine
I've seen many ENT's in Utah county and Dr. Heras is the best. She is very personable, explains things in lameman's terms. She is not just eager to do surgery, she does what she thinks is best for her paitents. She's easy to get an appointment with and is WONDERFUL with kids. I would reccomend her to anyone.