Dr. Heleen Robins MD Patient Reviews

  • Family Medicine Marina Del Rey, CA

Overall Rating

5.0
  • 6 patient ratings
  • 5 comments

Last 12 months:

no change

6 Patient Reviews

  • Excellent
    100%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 10 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 6 reviews

5.0 of 5
October 12th, 2016
Great and caring doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr.Robins for almost 4 years. She is a very attentive and compassionate doctor and I feel comfortable with her. Her staff is great and helpful.
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5.0 of 5
September 11th, 2012
Could not get an appointment
Easy Appointment
Friendly Staff
I hear she is an excellent doctor. Unfortunately, the person answering the phone was completely incompetent and unable to book an appointment. She asked me to spell my name 3 times and then said I was not in the system. Duh. I was trying to make my first appointemnt. She said a nurse "who knows about these things" would call me back. Well never mind. I gave up and get a referral to another physician.
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5.0 of 5
February 23rd, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
REALLY nice, competent doctor. She truly listens and is very open-minded, does not just push her first thoughts on you without listening your input and concerns. You will feel like a partner in your health care when you go to her. She will make every effort to see you right away. Office fees very reasonable, no rip off doctor here. Genuinely nice person too.
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5.0 of 5
February 18th, 2010
The Good Doctor
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Robins is a really good Doctor, she will try her best to see you asap, and she is very knowledgable, actually converses you, and listens! Will refer when needed, not like some who think they know it all...and follows up! what a concept!
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5.0 of 5
November 24th, 2009
A great doctor!
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I am very sorry I had to move. Dr. Robins is an excellent doctor who took the time to explain to me the different options and the reason for choosing one.
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5.0 of 5
February 22nd, 2017
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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