Dr. Helen Chang MD Patient Reviews

  • Internal Medicine Mission Viejo, CA

Overall Rating

4.9
  • 10 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.1)

10 Patient Reviews

  • Excellent
    90%
  • Great
    0%
  • Good
    10%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 11 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
January 29th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very professional and courteous. Excellent follow up.
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5.0 of 5
July 3rd, 2012
Great experience
Wait time
20.0 minutes
I made my first visit to Dr.Chang a few months ago. She is friendly and professional and non-judgmental. It was mainly a new patient visit, but she was a very good listener and responded well to my concerns that my thyroid condition might need further treatment. After my blood test, the office followed up promptly with the results and a referral that I had requested for a specialist. Winnie, the office assistant, was extremely helpful, as my insurance company had misassigned me to the wrong IPA and primary care doc. She called the company and waited on hold with them while they re-assigned me to Dr.Chang, which was something that she did not need to do. I have real peace of mind with her as my primary care doc and would reccommend her and the staff as providing excellent care.
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5.0 of 5
April 4th, 2012
Thank you Dr. Chang
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She's not just a excellent Dr. but an amazing human being.
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5.0 of 5
November 28th, 2016
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5.0 of 5
November 28th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 23rd, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
July 30th, 2014
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5.0 of 5
July 22nd, 2014
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5.0 of 5
March 15th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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