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Dr. Helen John-Kelly Is this you?

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10 Ratings • 4 Comments

3.6
  • 6
  • 0
  • 0
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
25 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

Assumes too much on one meeting

Posted on August 28th, 2017

First off waited one hour in the room for her. She changed my baby's feeding plan and formula to help him gain weight instead of listening to me and working with me from what I know about my baby. Her plan made his reflux worse and he screamed and cried and writhed through feedings. After one meeting and one failed attempt she's left feeding him up to me and my discretion "mom knows best" - I wish this attitude was more present on the day he got his new feeding schedule !!! She ordered a scope test and probably another dye test to see what's going on with him. I don't know what to do with her except to be more assertive-

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on March 16th, 2015

Terrible people skills and rudest Dr I've ever met.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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My son Brandon with crohns

Posted on August 22nd, 2014

6 years ago my son was extremely ill. He was losing weight and malnourished. We spent months back and forth with the doctors trying to figured what was the issue. Finally my pediatrician sent us to DuPont. My son was luck enough to get dr. John-Kelly as his dr. We walked in and she looked at the labs and my son and said your son has Crohn's disease. A week later she confirmed it with further testing. Immediately she started him on some pills, when his levels didn't change after a few months she placed him on remicaid iv. 6 years later Brandon is strong as ever. Going into 9 th grade and playing ice hockey at almost 6 feet tall. She is an amazing woman who saved my sons life. DuPont was sorry to lose her but California inherited and fantastic gastro dr.. I would trust her with my life.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Two Stars

Posted on January 27th, 2014

I did not have the chance to meet with her but talking over the phone forced me to write this review. Very inflexible,don't care about patients needs and is not willing to accept responsibility of older diagnosis by other physicians,gave a totally personal not professional note to the following physicians,knowing we are moving out of the area and would like to delay the screening tests.

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Five Stars

Posted on April 8th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 28th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 3rd, 2015

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 15th, 2015

Five Stars

Posted on October 9th, 2014

One Star

Posted on August 8th, 2014

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