Dr. Helena Bentley MD Patient Reviews

  • Pediatrics Atlanta, GA

Overall Rating

3.9
  • 20 patient ratings
  • 7 comments

Last 12 months:

3.7 (-0.2)

7 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    10%
  • Neutral
    5%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 35 minutes

Showing 1 - 7 reviews

5.0 of 5
November 9th, 2016
A Former Patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love how she is gentle I was going to have my sons to see her but she moved. she has been a doctor to me and my siblings our whole life and I couldn't ask for a better doctor.
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5.0 of 5
March 18th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was Pediatrician for children from babies til teens. Excellent. Always has a caring persona.
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5.0 of 5
July 6th, 2015
Parents, Patients, and patience are all imPortant
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My daughter was experiencing severe stomach problems. Dr. Bentley and staff really satisfy us. At her appointments they were very professional. The Dr. returned my call in a prompt time. They didn't stop until my child was completely well. My child has been a patient since birth.
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1.0 of 5
April 13th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
terrible will not be going to this office again
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5.0 of 5
November 2nd, 2011
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love Dr. Bentley, but the staff could use a class in professionalism, starting at the front desk. My son is only one so I have been there several times. The check out person mixes up the appointments on a regular. The office seems to be disorganized on a consistant basis. There was only one unfriendly nurse which left a bad taste in my mouth, thank God she was not the one taking care of my son.
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4.0 of 5
April 12th, 2011
Sweet Doctor...but unacceptable wait time
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I go to Dr Bentley since the location is convienient, however the wait times are ridiculous. I've been taking my kids here for over 5 years, but since we only go once a year, I hold my breath and expect the long wait. They aren't that busy, so not sure why it takes so long to get patients in & out of the office.
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5.0 of 5
September 2nd, 2009
Zajuana Moore
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have two children that are patients of Dr. Bentley. We have been going to her for a little over 10 years. Not only is she every knowledgible in the field of pediatrics, she is very compassionate when it comes to her little patients. I feel so blessed to have her car for my children.
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