Dr. Hema Gouru MD Patient Reviews

  • Family Medicine Bear, DE

Overall Rating

4.0
  • 8 patient ratings
  • 3 comments

Last 12 months:

no change

8 Patient Reviews

  • Excellent
    75%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    25%
  • Friendly Staff
  • Promptness
  • Wait Time 14 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
March 18th, 2017
Insensitive and Ignorant!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I saw her at the Newark 23/7 Urgent Care Center for a crushed toe and was in agony. She asked "which toe", obviously it was the one that was at least twice its size. She pinched it and bent it in different directions then had an X-Ray done(the technician was the sweetest woman ever, I don't remember her name), but it wasn't broken it was strained. She wrote a script for Ibuprophe which I had already taken the max amount of and taped my two toes together sloppily and disregarding my screams of pain. My boyfriend said "squeeze my hand" while she carelessly taped my toes and she actually said "she's fine, she doesn't need that". I barely saw her and she treated me like I was either faking it or god knows why, but I'm making sure the supervisors know about what happened. If she's a good family practicianor, that's great for those patients. DON"T GO TO NEWARK 24/7 URGENT CARE CENTER AND ALLOW HER TO BE YOUR DOCTOR! I know I was stigmatized based off of my chart which indicated a disorder that is notoriously judged(and many who supposedly have it are the reason there is a stigma, because they refuse to get more help than pills). It was also St. Patrick's Day, which I didn't even think of because I DON'T DRINK, but clearly she assumed I did.
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5.0 of 5
October 14th, 2016
Phenomenal doctor!!!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Her office is amazing! Her staff is professional and knowledgeable just like her. She's very thorough, very honest, and it's clear that she admires what she does. If I were to remain in the area, she would be my family doctor. I give this doctor 10 out of 10.
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5.0 of 5
August 12th, 2010
Excellent doctor,
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Ver compassionate and take good care of her patients and is very thorough
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5.0 of 5
November 1st, 2016
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5.0 of 5
October 21st, 2016
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5.0 of 5
June 3rd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
August 5th, 2014
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5.0 of 5
February 23rd, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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