Dr. Henry Martinez MD Patient Reviews

  • General Surgery Lake Jackson, TX

Overall Rating

3.4
  • 10 patient ratings
  • 1 comment

10 Patient Reviews

  • Excellent
    50%
  • Great
    10%
  • Good
    0%
  • Poor
    10%
  • Bad
    30%
  • Friendly Staff
  • Promptness
  • Wait Time 55 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

1.0 of 5
January 22nd, 2013
Incompetent
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Don't use this Dr because his staff is incompetent and he defends their actions. My mother waited over 2 mos for them to refer her to Sugarland Methodist for a needle biopsy. The receptionist never faxed the order to them and when she finally did, she didn't get prior authorization from the ins co and the appointment had to be cancelled. Methodist tried caling them, leaving msgs asking them to return their calls, but they would not answer their phone or call them back. When I call to complain to the office mgr, the receptionist tells me that she is either, out for the day or the week. They do not return phone calls, and I think they must have caller id because they will not answer when I call from my land line but answer on the first 1 1/2 rings if I call from a cell phone.
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4.0 of 5
July 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 5th, 2016
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5.0 of 5
October 10th, 2015
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1.0 of 5
July 30th, 2015
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5.0 of 5
May 26th, 2015
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5.0 of 5
October 29th, 2014
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 8th, 2014
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5.0 of 5
September 29th, 2014
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2.3 of 5
September 23rd, 2014
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