Dr. Henry Preston MD Patient Reviews

Overall Rating

4.2
  • 12 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.8)

5 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Wait Time 13 minutes
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Easy Appointments
  • Promptness
  • Fair and Accurate Diagnosis

Showing 1 - 5 reviews

5.0 of 5
April 9th, 2016
Wait time
5 minutes
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Great job
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1.0 of 5
April 15th, 2015
Stay away
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Good luck getting someone to answer the phone. I have called multiple days at different times of the day and no luck. I left a message that was never returned. When I did speak with someone they said they would take care of my issue and call me back. Never took care of my issue and never called me back. If you are looking for a Family Physician in Georgetown I would stay away from this place. I will be making an appointment somewhere else and having my medical records transferred.
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5.0 of 5
March 18th, 2015
Dr. Henry Preston
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
DR. Preston takes the time to listen to the problem, he talked with me about the issue and how to resolve the issue. Staff seems really friendly (esp. Amanda in the front office). Great Experience and would highly recommend!
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5.0 of 5
April 24th, 2013
Personable and informed
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have always had the utmost respect for Dr Preston. He is always approachable. I have been his patient for 16 years and even though I retired from Georgetown and live in Frankfort I have never thought of changing doctors.
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4.0 of 5
November 27th, 2012
Office support is awful. Dr Preston does a good job.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There have several times when me or my wife have needed something addressed by his office staff and it was never addressed. The last episode involved getting our medical records to Anthem. I followed up and was told that they have no medical records department and have up to 30 days. I said great we have no coverage until you do this. I was basically told not our problem. We lost medical care because my employer put me on as a Contractor to avoid Obamacare.
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