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Patient Reviews ?

Overall Rating:
3.0
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Total Ratings

6

Total Reviews

4

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Average Wait: 17 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 17 minutes
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Worst Bedside Manners Ever ! show details Worst Bedside Manners Ever !
Jun 10th, 2015

This Doctor Has the worst Bedside Manners . He was a complete Bully ! I could not believe the way he spoke to me ! He was absolutely Rude ! He has no social graces what so ever . Now one deserves this type treatment . I called after my last visit with Mr Serrano and chosed another Doctor . My new Doctor was so Pleasant and Profesional ! not a Rude Bully Like Mr Serrano .

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Caring and compassionate show details Caring and compassionate
by Rogelio in Tucson on Mar 6th, 2011

Dr. Serrano was the physician for both my elderly grandmother and my great-aunt when he was in Tucson. He always treated them with respect, compassion and affection. They were in good hands with him, and they loved visiting their "doctorcito." He explained to us in simple terms what we needed to do to care for our special ladies.

Oct 23rd, 2010

My overall experience was excellent. Despite the fact that this is a County clinic, my care could not have been better. Excellent fund of knowledge.

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Your basic arrogant bully. His dominance more important than patient. show details Your basic arrogant bully. His dominance more important than patient.
by Longterm user of this clinic. on Aug 11th, 2010

No collaborator, this one. On the plus side: he did preview my fat folder before my first visit with him; he did review with me my schedule of prescriptions. On the negative: bossy and pedantic; treated me as if I were stupid; did not really hear much of what I'd say and/or take it seriously; preferred not to reveal the workings of his unilateral decision making; canceled two of my appointments without asking (one of them made without my knowledge); repeatedly gave me inaccurate how-to-proceed instructions even though he's the [new] head of the clinic; clinic staff kind of cowering in fear of him; dumped me as a patient when I objected.