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Dr. Herbert Goodman Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

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2 Ratings with 2 Comments

2.3 Rating

January 16th, 2012

its IiiiaItsll about the money and not health care

I called on a Thursday to make an appointment, I couldnt get in until the following Monday. Well that Thursday I ended up going to Urgent Care and Friday I ended up at the PV ER room to find out I had kidney stones. Monday morning I called to cancel my appointment because of the cost at Urgent Care and the ER room plus all the meds I had to buy, I couldn't afford my appointment. Now they tell me I have to pay 60 dollars for cancelling my app. Now I am 54 years old, I have been going to the same Northwest Medical Center since I was 22. I had insurance at one time but the most part of it I was self pay, and I have always paid my bill before leaving. So thats how they treat their patients of 32 years. I am so disappointed in their lack of compassion, and one of his colleagues acted like it was my fault i was hurt on one appointment. I didnt have the 75 dollars to pay for my app. then what makes them think I have 60 dollars to cancel? After going there for 32 years they should of told me to come in anyways and they could bill me. I only go when I am sick or hurt. Our health care system sucks. Its all about the money not the care of the person.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 13th, 2008

a true caring physician with great knowledge

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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