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Dr. Herbert Tiquia Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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1 Rating with 1 Comment

3.7 Rating

December 3rd, 2012

The Fullerton staff is unfriendly. You are a bother, an inconvenience that is interrupting their work when a test or appt needs to be scheduled. The girl(none of them wear name tags or introduce themselves)who schedules the follow up appts is unpleasant and checks her cell phone while you are standing at her window waiting. The physicians are ok, but you have to get through the staff and this is difficult. Pat answer of Dr not in and no appts. Wont even take messages, just tell you to wait for your appt. We don't come to the doctor for fun. It is a scary time and some customer service goes a long way.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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