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Dr. Heriberto Pena MD Patient Reviews

  • Family Medicine Homestead, FL

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Overall Rating

2.0
  • 4 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    75%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 52.5 minutes

Showing 1 - 3 reviews

5.0 of 5
January 3rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is an incredible person and excellent professional, that was my Doctor for several years.
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1.0 of 5
August 28th, 2010
Trust
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A doctor becomes your most trusted person in your life....almost more than family. You give your trust to them. You expect them to be there if you need them to treat you. One day Dr. Pena up and left his practice in the hands of a very uncaring, nasty, rude doctor. Dr Pena left a note posted on his wall at the office....stating that he needed to take some time off....and that he had been working since graduation. He assured us in the letter posted on the wall in the office...that he was not sick. No he wasn't sick...he was opening a new office in Broward County. While I had no trust in the doctor filling in...I stayed because I thought I was still be in the hands of Dr Pena. I wasn't. Dr. Pena called his office staff on Sunday and said, "my office is closed...do not report to work tomorrow...unblievable. He closed his office sold the files to another doctor that was filling in.....and never contacted his patients. He was a family/geriatics doc. Needless to say there were hundreds of elderly patients without a doctor over night. Doc Pena was a caring doctor when he was treating me...but when the grass looked greener on the other side...no one in his office mattered. While he had all the right in the world to move his practice....he owed the patients some kind of courtesty about his move. I believe it to be unethical. I have just never heard anything like it...you just up and close your office and don't care about your employees or patients. Thanks. While I throughly trusted him while he was my doctor (when he was physically) there. I would never put my trust in him again. The other miserable doctor built his practice off of us. Most had already left. He ran them off by his rudness. I am hurt by Dr. Pena.
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1.0 of 5
November 21st, 2009
Bizarre person
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Caused me to lose my health insurance, because he wouldn't fill out a 10 minute questionnaire. My new Doctor said "He's heard a lot of bad stories about him". And generally is a bizarre person.
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