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Dr. Herman Thompson Jr Is this you?

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14 Ratings • 4 Comments

4.1
  • 11
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  • 3

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
26.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 of 14 Ratings

Money hungry doctor

Posted on November 7th, 2016

I went in for a skin screening appointment in August. The doctor took off three different moles, which seems like he always takes off three at every visit, and I left to go home. Dr Thompson then called me to come back in for another appointment saying something along the lines of "after looking at the skin sample, it looks like we didn't get some of the borders of the mole the first time". I came back in but had just left my company to go to school full time and did not have insurance at that moment. Come to find out that they charged me for a second appointment, even though it wouldn't have been necessary if done the first time, and refused to take it off my billing saying "all doctors would have done this"... He struck me before this instance as someone who will do everything possible to charge the insurance company, and this instance finally confirms it. Usually the young doctors are the ones who do this so it is unusual for him to be the same way. Also, he cut into a healing scar that made the scar much worse and very prevalent.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Posted on May 16th, 2016

HORRIBLE Office Staff!! After initial visit, our insurance company requested authorization for a prescription. Between me, my husband and our pharmacy, we have tried to contact the nurse, Dr. Thompson or the office manager for 4 months. Requests for authorization from our insurance company and pharmacy have been faxed for convenience, nothing returned. When messages are left on the nurse line, calls are not returned. I have left many messages for Dr. Thompson or Office Manager with the front desk assistant, GiGi, calls have never been returned. Finally GiGi explains due to the time line, my husband would have to schedule another visit to get his original prescription filled. When I voiced my opinion about the possibility of extortion, she no longer accept my calls. With each excuse I'm told the office is short-handed because they have a nurse out due to surgery. Obviously she is the only one that works at this office. Maybe I'll get a call when she returns.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 1st, 2015

Wonderful gentleman, very informative and helpful.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Paralegal

Posted on October 1st, 2013

Great office staff, friendly, short wait, Dr.Thompson is a spectacular doctor and always has the right diagnosis! Dr. Thompson loves what he does and it shows !

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on November 29th, 2016

Five Stars

Posted on November 29th, 2016

Five Stars

Posted on April 4th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 27th, 2015

Five Stars

Posted on September 28th, 2015

Five Stars

Posted on July 28th, 2015

Five Stars

Posted on April 17th, 2015

One Star

Posted on January 22nd, 2015

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