Dr. Hernan Castro-Rueda MD Patient Reviews

  • Rheumatology Mission Viejo, CA

Overall Rating

3.2
  • 15 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.2)

3 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    20%
  • Neutral
    7%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    27%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.3 minutes

Showing 1 - 3 reviews

4.0 of 5
May 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great bedside manners. Made me feel comfortable with my questions and concerns.
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5.0 of 5
September 11th, 2013
Ph D
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a very good experience with Dr. Castro- Rueda regarding my joint and inflammation pain. It got really bad and debilitating... I realized I needed a rheumatologist. I felt he really cared and carefully listened and asked me multiple questions about my symptoms, ordered needed test before selecting appropriate treatment and medication. I have been almost pain and inflammation free for a year now, depending on the weather conditions I take aspirins to ease the pain and that is enough, Dr. Castro-Rueda monitors my progress every 6 months with blood work and office check ups.
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1.0 of 5
August 2nd, 2012
Asymmetrical Relationship With Patients
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was 12 minutes late for an appointment and was turned away. I rescheduled the next day. I showed up 10 minutes early but did not get called out of the waiting room until 12 minutes after my appointment time. I got up expressed my extreme dissatisfaction and left. Obviously Dr. Castro-Rueda expects behavior from his patients that does not apply to him.
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