Dr. Hillary Charles MD Patient Reviews

Overall Review

2.9
  • 12 patient ratings
  • 3 comments

Last 12 months:

3.0 (+ 0.1)

3 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    25%
  • Wait Time 32 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
June 24th, 2013
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I liked Dr. Charles. She listened to my concerns and worked with me while addressing them. She was patient and took the time to explain things. I thoroughly enjoyed her sense of humor and thought that her beside manner was very kind. She diagnosed my issue and gave me wonderful information when I needed to seek out a specialist. I was very pleased with her.
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1.0 of 5
May 1st, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The Dr was not keen in listening to my problems so ofcourse she wouldn't suggest me any treatments. I visited her twice but it was pure waste of my time and money. I personaly wont suggest her to anyone.
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2.0 of 5
April 27th, 2011
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office staff is horrifically rude. If you call for an appointment expect to be put on hold immediately for about 5 minutes. And when the staff person gets on the line you will be rushed through your call. I have called the after-hours line and never received a call back. Dr. Charles uses sarcastic humor at inappropriate times and is oftentimes guessing on diagnosis. The bedside manner is very cold and hurried. I do not recommend this office to anyone.
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