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Dr. Howard Maker Is this you?

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6 Ratings • 2 Comments

3.5
  • 3
  • 1
  • 0
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  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
39 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Make an appointment elsewhere

Posted on December 12th, 2014

It took four phone calls for me to even set-up an appointment with Dr. Maker. The office has an answering service that sends a fax to the Dr. when you leave a message and you are hard pressed to hear back unless you happen to catch the office when they actually answer the phone. When I went to my appointment, I waited close to an hour and a half to see the Dr. When I finally did see Dr. Maker, we hardly spoke as it took him so long to type my information and history into the computer that we could not carry on a conversation. I made a preliminary appointment with Dr. Maker because I needed MRIs to check-up on a pre-existing condition. I went and got the images taken on a Monday, and the imagining center told me my doctor would call me that Wednesday with Results. I called Dr. Maker that Thursday when I had not heard from him, the following Wednesday, and three times the following Friday, and no one ever returned my call. As I leave this review, I still have not heard of the results from a very important series of MRIs. I highly recommend looking elsewhere if you are in need of a quality diagnosis and a Dr. who will give you the care and attention that your symptoms require.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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new patient [appt. not materialized]

Posted on September 21st, 2014

I tried 3-4 times to make an appointment via the scheduling telephone system now in place. Having given the same information with each contact with the "operator" and the promise that someone would get back to me to confirm the appointment, I decided to go elsewhere, for from my perspective my needs as a potentially new patient were not that important. The experience was very unprofessional. The entire appointment scheduling process should be reviewed with a very critical eye, for the entire process as it stands in anti-patient friendly.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Posted on November 12th, 2017

Five Stars

Posted on January 19th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 8th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 27th, 2014

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