Dr. Howard Merzel MD Patient Reviews

  • Gastroenterology Penfield, NY

Overall Rating

3.4
  • 21 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 1.6)

21 Patient Reviews

  • Excellent
    43%
  • Great
    10%
  • Good
    14%
  • Poor
    10%
  • Bad
    24%
  • Friendly Staff
  • Promptness
  • Wait Time 21.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
December 8th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The doctor lacks personality. You do not feel you are important to him. It is impossible to read his mind so you may leave his office with unanswered questions. On the other hand, he has a great staff in the Geneseo office.
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5.0 of 5
April 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It was just for a upper scope but he was very nice and inforative.
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1.0 of 5
January 14th, 2015
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
OMG...never again
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1.0 of 5
July 16th, 2013
Run for your life.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This guy is awful. He is rude, condescending and basically told me I "have to control my stomach problems with my mind." Huh? He did an endoscopy (it sounds stupid but I'm not sure he actually even did it) and said everything was rosy. I have been suffering severe heartburn since 1988 and my esophagus is just perfect! Either I'm the luckiest chump on the face of the earth or he's totally incompetent. All my other gastro symptoms are apparently all in my crazy little head. If I could give him less than one star, I would.
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1.0 of 5
February 5th, 2013
worst dr i have ever been to
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
reading other reviews was like reading my own story. i have had very painful and embarassing stomach issues that were quickly dismissed by dr. merzel. he talked down to me the two times i saw him, rushed the entire visit, told me my problems were in my head, after basically begging to order tests because im in pain all the time, constantly get sick and have trouble moving around, he finally did. He might be very knowledgable but i wouldnt know based on the time he gave me. i was extremly disappointed and will be seeing a better doctor for next visit. I was ready to walk out i was so angry
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3.7 of 5
September 13th, 2012
I recommend him
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 7th, 2017
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5.0 of 5
March 14th, 2017
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4.0 of 5
August 13th, 2016

5.0 of 5
May 25th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
February 16th, 2016
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5.0 of 5
January 26th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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