21 Patient Reviews
- Friendly Staff
- Wait Time 20.9 minutes
- Appropriate Followup
- Spends Time With Patients
- Bedside Manner
- Fair and Accurate Diagnosis
- Easy Appointments
Showing 1 - 12 reviews
It is a rare occurrence to have a long wait at this office. There are days when you have events that occur which put me behind. Most patients who have come to our office often compliment us on how fast and kind we are here. If you felt that you received poor service the day you were in, I encourage you to call and talk to me or our office manager so that your questions/medical needs are addressed to your satisfaction. I am all about providing excellent medical care so when I see a review such as this one, I want to make sure that all issues are appropriately addressed in a timely manner.
As a physician, I try to provide my patients with excellent medical care and pride myself on doing so. I am truly sorry that you had that experience at my office. Fibromyalgia and chronic pain are difficult for many physicians to comfortably treat. Often, patients come on a list of of controlled substances that really do not get you better in the long run. My goal is to explore other avenues to get fibromyalgia and other pain syndromes controlled rather than just prescribing a pill and sending you on your way. This does you no good. Also, I look at what has been done in the past to exclude other diagnoses. If I find that a patient has not had proper work-up for a medical condition, it is my duty to exclude other possibilities that might explain why a patient's condition failed to improve with standard medical therapy. Documenting that those conditions have been excluded, it what any physician would do. This includes blood tests, x-rays, and other imaging and diagnostic studies. I review each patient's past medical records to determine what is needed and often want these records first before I just write a prescription and have them leave the office. I also like to see what medications have been tried in the past so that, perhaps, a new path can be taken. Medicine is a dynamic field and always has new treatment guidelines and technology advances. I want to do the patient justice by doing a thorough evaluation of a patient's medical history so that I can form a more dedicated plan of care. To me, this is good medicine. To Anonymous, I think that perhaps you misunderstood the purpose of what I was trying to do. I probably asked you to provide me with records before I would write your prescriptions. As an office, we also have policies and guidelines that we must follow in use of controlled medications like narcotics. It is essential that we have proper documentation to determine the need for long term use. This medications are supposed to be used short term. Long term use can lead to drug dependence and tolerance. I often will seek the advice of a physician who devotes their practice to care of patients with chronic pain. I do this so that patients can get the best long term care possible and be provided with the best medication and other therapy so that they can improve and have a better quality of life. So Anonymous, I will continue to provide good care to my patients at the currently recommended medical standard. Honestly, as primary care physicians, we see a lot of patients who are not honest and doctor shop or exaggerate their physical ailments in order to get medications that have "street value". It is up to us to make sure that every patient is screened for substance abuse as part of our history and physical examination. If a patient is on chronic controlled medications, sometimes we have to look at the past medications tried, the pattern of medication use, what kind of doctors (and their specialty) has a patient seen in the past, and, sometimes, randomly drug test patients to determine whether a patient is being honest and sticking to the plan of care. Certainly, taking medications and drugs without your doctor's knowledge can cause serious medical problems, including death. I have many, many patients who come to me because I provide good medical care. I look out for my patients and see what I can do to make this individual patient better. I will continue to do do so.
Thank you so much for your feedback. It is good to know that, as your physician, I am providing good medical care.
Thank you, Susan, for your kind words. It is not often that we receive compliments like this. I try to make medicine simple for patients to understand and listen to what they present to me so that I can help them in the best way that I can. I hope all is well.
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