- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Hugo Fazz?
Posted on September 17th, 2016
Posted on June 15th, 2015
My husband and had an awesome first visit with Dr. Fazz. He was very caring and spent time with us and actually listened to us. We give him a thuumbs up... A 10 plus!!!
Posted on May 24th, 2015
he cared for me for 2years. he listens ,he takes his time.he is excellent..i recommend him to my loved ones.
Posted on April 22nd, 2015
Very rude office, from the reception to the nurses to Dr Fazz. The PAs are pleasant, but not enough to be worth it to continue going here. The wait is always long (more than 2 weeks for an appt for something as simple as a sinus inf), the wait IN the office takes hours (and you are seated in a very crowded waiting room with tons of other sick people). Dr Fazz himself is arrogant and unpleasant, and his "expertise" is not extensive enough to put up with either one. Been going here for years, and it's been consistent- won't be going anymore.
No One Is Minding The Store
Posted on November 10th, 2013
Dr. Fazz is an excellent, caring physician, but his support staff is the worst I've ever seen. It is impossible to speak with anyone about a medical issue or lab report because the phones are never answered except by voice mail, which promises a callback but no one ever calls. Appointments are always weeks later and you're never seen at the appointed time; you're always kept waiting, never for less than 40 minutes, sometimes for twice that. You'd be wise to pass this office up; there are plenty of fine doctors in the valley and most of them have much better support staff than Deseret Family Medicine.
Posted on November 1st, 2013
I dont know why they are accepting new patients when he cant even take care of the ones he has!!! Can you saw lawsuit waiting to jhappen!! Worst Dr's office in the valley!!
Posted on June 20th, 2013
Always something at appointment time every time have waited average of 20-30 minutes. DOCTOR IS FANTASTIC IN EVERY WAY; but his help is either overworked, lazy or just don't care; I have not had a follow up with lab results in the year and a half I have been going there. I have to call each time 3 weeks later just to find out whats going on. I check at the front desk every time and they say the paperwork is on file to notify me with the results but they just don't do it??? Have had the pharmacy call THREE TIMES on a perscrpition change for the office to notify the phamacy of the change and still nothing.
Posted on August 19th, 2012
He was the worse dr. I've ever met. He rushed me so fast twice and gave me the wrong medicine too. And the front desk was terrible too.
Posted on January 22nd, 2012
Posted on May 28th, 2017
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