Dr. Ian Murton MD Patient Reviews

  • Otolaryngology Atascadero, CA

Overall Rating

4.5
  • 15 patient ratings
  • 4 comments

Last 12 months:

no change

15 Patient Reviews

  • Excellent
    60%
  • Great
    13%
  • Good
    27%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 11.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
November 16th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Boy, what a great doctor! He takes the time to listen to your needs and then is great about following up with your care. Its obvious he cares! Staff is excellent to work with as well.
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3.7 of 5
July 1st, 2011
Billing Issue
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Murton was great on my first visit. He took the time to exam me fully and didn't rush. However, on my second visit he was a little scattered and didn't seem to remember the circumstances of my case, or forgot to look at the chart before he came in the room. I had (and still have) a huge issue with his billing staff. I wasn't given a copy of my bill and my medical insurance company was never billed for the visit. I have been asking about my bill being submitted for 4 weeks now and the staff still hasn't done a thing for me. This is holding up my deductible (which would have been satisfied by now) and I am very frustrated by their lack of action. The office staff seem friendly enough, but don't follow through!
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5.0 of 5
June 29th, 2011
Postive experience in hospital and office
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I wound up in the emergency room with an extremely swollen and painful neck and throat and a high temperature. Finding what appear to be fluid in my neck, ER doctors broughtin Dr. Murton, who treated me and monitored my condition for several days. When the fluid didn't go away as hoped, Dr. Murton scheduled surgery. While performing surgery, he discovered necrotizing fasciitis and the short surgery became longer. My condition was caused by Strep A and required another 5 days of post-op stay in the hospital. I was also left with an open incision so that the wound could heal from the inside out. Dr. Murton's follow-up with me during the remainder of my stay at the hospital and for about a month after release was fantastic. We had regularly scheduled appointments where he monitored the healing and changed dressings on my neck. He even helped in ensuring that home health nurses provided the supplies I needed at home. Nine months on, the scar on my neck is barely noticeable. I didn't have a regular ENT and didn't choose Dr. Murton for my treatment at the hospital. However, I will choose him if I ever have another medical issue within his area of specialty. To top it all off, he's a very nice man.
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5.0 of 5
December 24th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
It was Dr. Murton who discovered other problems I had aside from loss of hearing. Aside from being very patient, he is extremely intelligent.
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5.0 of 5
March 6th, 2017
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5.0 of 5
February 6th, 2017
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3.0 of 5
August 10th, 2016
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5.0 of 5
August 3rd, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
February 8th, 2016
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5.0 of 5
August 26th, 2015

4.0 of 5
August 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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3.7 of 5
January 28th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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