Dr. Ilan Hartstein MD Patient Reviews

  • Ophthalmology La Palma, CA

Overall Rating

  • 3 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
March 9th, 2012
Wait time
25 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. H. has been treating my Glaucoma for more than 10 years. He used to be very thorough, spend time explain the problem. But over the years, he got busier, the wait time got longer and he started to rush between the patients and skipping a few steps of the routine examination, which I have become to know so well. I dont mind the wait, if the Dr. is good. But I am losing my trust in him. Its a shame I have to look for another Dr. One more thing, his billing person is very careless. Over charged me hundreds of dollars and would not listen to the explanation. Took 6 months and many hours of my time to get her to see her mistake. I just received a statement from the insurance, which rejected their claim, for the reason that it was filed after the allowed filing time expired.
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