Ira Mitchell Jr MD Patient Reviews

  • Internal Medicine Florence, AL

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Overall Rating

  • 8 patient ratings
  • 1 comment

Last 12 months:

4.5 (+ 1.0)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
June 18th, 2013
Used to be great but things have really changed...
Wait time
30 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We have used Dr. Mitchell from the beginning when he first began his practice. He would have gotten 4 stars all the way then. Now his office staff has changed. The front desk people are usually always rude, they never answer the phone it always goes to voice mail so they have to call you back. If you work, you are not always available to receive their return call - IF they actually call you back. The back office staff is usually very friendly. Dr. Mitchell used to always be so prompt and you could count on him to do what he said. Our experience the last few years is you are lucky if he calls you back. We have grown tired of having to wait on him. We are in the process of finding a new doctor.
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