Dr. Irene Bourgault DO Patient Reviews

Overall Review

3.8
  • 14 patient ratings
  • 5 comments

Last 12 months:

3.0 (-0.8)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
November 11th, 2015
Refused
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Refused to treat me. I have been told I am a healthy 77 year old. Said I should return to my doctor. He was taking good care of me. I was trying to find a doctor closer to where I live. Retirement time?
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2.0 of 5
August 5th, 2015
Dr. B is great
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Love Dr. B! She is a no-nonsense and very thorough doctor!
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5.0 of 5
December 15th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She has been our family physician for many years, and she is absolutely the best! Her office staff is also helpful and polite. I will regret the day she decides to retire!
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4.0 of 5
March 3rd, 2013
Good doctor, office is disorganized
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I really like the doctor. She is not super conversational, but I see that as being professional rather than being unfriendly. My main complaint is the office seems to be less organized than when I first starting going to her. Almost every time I make an appointment they call with some issue like the doctor wont be there. I have to change my appointment every time. The staff can be rather short with you at times.
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2.0 of 5
October 10th, 2011
Needs to work on personality
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bourgault isn't a terrible doctor, she just doesn't seem to care enough about her profession to properly care about her patients. She's impatient and always seems preoccupied with something else to take her time to listen to your complaint. Her staff is VERY RUDE & the signs around the waiting room are as well. "Don't stand here" "Don't touch that". Etc. No "please" or "thank you". I wouldn't recommended her to someone looking for a doc who cares.
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