Dr. Irene Duarte MD Patient Reviews

  • Family Medicine Tucson, AZ

Overall Rating

4.0
  • 21 patient ratings
  • 3 comments

Last 12 months:

1.0 (-3.0)

3 Patient Reviews

  • Highly Satisfied
    52%
  • Satisfied
    24%
  • Neutral
    5%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    14%
  • Wait Time 16 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
June 2nd, 2016
Horrible Customer Service
Don't be in a hurry to talk to anyone via phone. I just waited over 20 minutes and gave up. Front office staff needs to learn how to be courteous and EFFICIENT. They are neither
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1.0 of 5
February 18th, 2013
Not what it used to be
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Something changed with this office and staff after 15 years and key long term personnel leaving and new office management. Zero follow up or follow thru. will not ever go back. Non critical patients get threatened because they do not come in often enough to generate high revenue it seems. Will leave you hanging without meds and say they will kick you out if you do not meet the demands
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5.0 of 5
October 15th, 2012
Lucky to have found such a great doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Doctor, wonderful and courteous support staff. Thorough and not afraid to refer you if needed. I found this doctor from a friend of a friend living in tucson and has been to many doctors in the area. Dr Duarte is the best of the best in the Tucson area.
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