Dr. Irene Enzensperger MD Patient Reviews

  • Family Medicine Upland, CA

Overall Rating

4.0
  • 16 patient ratings
  • 4 comments

Last 12 months:

3.0 (-1.0)

4 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    6%
  • Neutral
    13%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    13%
  • Wait Time 45 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
January 20th, 2014
Literally saved my Life
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Were it not for Dr Irene's diagnostic abilities I would be a dead man now. She not only diagnosed several life threatening symptoms but went the extra mile to be certain I was treated quickly under very extenuating circumstances. Her patience and tenacity are Hallmarks of her practice. As far as I am concerned there is, no other Doctor, that is as professionally competent, kind, understanding and reassuring on a consistent basis. There will be a special place in Heaven waiting for her.
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5.0 of 5
February 11th, 2012
Couldn't Ask for a More Caring Doctor
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband and I have been going to Dr. Irene for more than 10 years and I couldn't be happier. Occasionally, we have had to call in the morning and have been able to get in that same day to see her. She treats us like a PERSON, not just a PATIENT. She remembers our hobbies, interests, likes/dislikes and is very communicative and friendly. If you're in the hospital, even when not admitted by her, and she knows you're there, she'll stop by and say hi. The only negative is that you have to bring a book to wait. Maybe that's because she spends more than 15 minutes with each patient. I'm willing to wait since I receive such excellent care! Thanks Dr. Irene!
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2.0 of 5
June 24th, 2011
Disapppointed
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Irene is easy to get into, but did not seem genuinely interested in me and my health issues. She DOES NOT return calls. Her wait time is always more than one hour! She was not readily available to me in several instances - once while I was in the hospital; and another when I needed prompt attention from her before a surgery which she neglected to sign off for. Overall, she did not seem genuinely concerned for me.
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5.0 of 5
November 8th, 2009
Dr. Irene is the BEST!
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband and I have both been going to Dr. Irene for a decade and I am so glad we have her because of horror stories I have heard from others. Her staff does their best at fitting you in at the last minute (if possible) and, consequently, her wait times can be long. Her referrals to specialists are "top-notch" and she is even liked and respected by the nurses at the local hospital. She regards you as a HUMAN BEING and even remembers your hobbies! She believes in being a partner in your health care and requires that you do your part. My husband and I are both grateful to be her patients.
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