Dr. Irene Koesters MD Patient Reviews

  • Pediatrics Columbus, OH

Overall Rating

4.5
  • 16 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.5)

4 Patient Reviews

  • Highly Satisfied
    81%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    6%
  • Wait Time 30.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
September 18th, 2013
Wonderful Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Let's get the only negative out of the way; Dr. Koesters is never on time. With that said, I can't argue because she spends way more time with us than any doctor ever has in my lifetime. She is an exceptionally nice and caring person. She shows as much love and warmth to our daughter as she would her own. Most importantly, she is a great physician. She explores things we ask about and never leaves loose ends. We had several minor medical issues (that may have been larger ones) that she has discovered that have left us very impressed.
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5.0 of 5
April 16th, 2013
LOVE Dr Koesters!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Our family just LOVES Dr Koesters! She is WONDERFUL with my twin boys! And they LOVE to go see her! They really enjoy the "cheep cheeps" that she looks for in their ears, nose and eyes during their check ups! She usually runs longer wait times but she ALWAYS spends plenty of time with us while in the exam room! I am SO glad we picked her for our boys!
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1.0 of 5
May 18th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Be prepared to wait a very long time. She is rarely on-time or within 30 minutes of the scheduled appointment. Average wait, once in the exam room, was 45 minutes to one hour. This would be okay if she spent an extended amount of time with you/your child once you saw her, but it is typically your 10 to 15 minute visit. I have seen other doctors in this practice that operate much more efficiently and give superior care. The other doctors understand that patients are customers and that even doctors have to provide customer service. This is something that Dr. Koesters does not understand.
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5.0 of 5
June 18th, 2009
So great!!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I also work in the medical industry and was very selective in finding a pediatrician for my infant daughter. Upon meeting Dr. Koesters, I immediately liked her. The office is easy to get to, clean, and they're improving the decor every day. The office staff is friendly and always willing to help. They have nurses on call at all times to answer any questions. You can almost always get a same day appt for problems. The medical assistants are warm and friendly. And most importantly, Dr. Koesters...she's knowledgeable, and informative. She obviously really cares about her patients. She's always willing to spend the time to answer all questions, she even calls herself to follow up with special cases. I recommend her and Olentangy Pediatrics to anyone who will listen!
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