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Dr. Irene Tong Is this you?

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5 Ratings • 1 Comment

3.7
  • 3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
35.5 min

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Showing 5 of 5 Ratings

I will not return...

Posted on July 4th, 2013

I have had to wait over an hour on the three times I have visited Dr. Tong's office, without so much as an apology from her or the staff. One might expect such wait times from a cardiologist or OB/GYN, given the uncertain patient conditions they treat, but not a rheumatologist. This is just poor office management and patient relations. After having to wait 1.5 hours today, I left and found another rheumatologist who was much more accommodating and courteous. Further, all Dr. Tong did on the last appointment was flip open a laptop in front of me (which I found impersonal), type notes, order blood work and ask a few questions, without any examination of joints, etc. I am in the medical profession, and can tell you that hers is an odd bedside manner. The only upside to this office is the electronic medical records system they just implemented, allowing patients to check their labs online.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on September 4th, 2014

Five Stars

Posted on July 30th, 2014

Five Stars

Posted on August 15th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 27th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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