Dr. Irene Tong MD Patient Reviews

  • Rheumatology Pasadena, CA

Overall Rating

3.7
  • 5 patient ratings
  • 1 comment

5 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    0%
  • Poor
    20%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 35.5 minutes

Showing 1 - 5 reviews

1.0 of 5
July 4th, 2013
I will not return...
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had to wait over an hour on the three times I have visited Dr. Tong's office, without so much as an apology from her or the staff. One might expect such wait times from a cardiologist or OB/GYN, given the uncertain patient conditions they treat, but not a rheumatologist. This is just poor office management and patient relations. After having to wait 1.5 hours today, I left and found another rheumatologist who was much more accommodating and courteous. Further, all Dr. Tong did on the last appointment was flip open a laptop in front of me (which I found impersonal), type notes, order blood work and ask a few questions, without any examination of joints, etc. I am in the medical profession, and can tell you that hers is an odd bedside manner. The only upside to this office is the electronic medical records system they just implemented, allowing patients to check their labs online.
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2.3 of 5
September 4th, 2014
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5.0 of 5
July 30th, 2014
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5.0 of 5
August 15th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 27th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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