Internists, Rheumatologist
34 years of experience

Accepting new patients
2750 E Washington Blvd
Ste 120
Pasadena, CA 91107
626-296-2910
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

5

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.3333333333333 of 4 stars
Promptness:
  • Currently 2.6666666666667 of 4 stars
Courteous Staff:
  • Currently 3.3333333333333 of 4 stars
Accurate Diagnosis:
  • Currently 3.6666666666667 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 3.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 2.6666666666667 of 4 stars
Average Wait: 15 minutes
Some ratings provided by Practice Fusion.
  • Currently 1 of 4 stars
 |  I will not return...  |  show details
Jul 4th, 2013

I have had to wait over an hour on the three times I have visited Dr. Tong's office, without so much as an apology from her or the staff. One might expect such wait times from a cardiologist or OB/GYN, given the uncertain patient conditions they treat, but not a rheumatologist. This is just poor office management and patient relations. After having to wait 1.5 hours today, I left and found another rheumatologist who was much more accommodating and courteous. Further, all Dr. Tong did on the last appointment was flip open a laptop in front of me (which I found impersonal), type notes, order blood work and ask a few questions, without any examination of joints, etc. I am in the medical profession, and can tell you that hers is an odd bedside manner. The only upside to this office is the electronic medical records system they just implemented, allowing patients to check their labs online.