Dr. Isabella Bentsen MD Patient Reviews

  • Internal Medicine Raleigh, NC

Overall Rating

4.3
  • 13 patient ratings
  • 3 comments

Last 12 months:

3.0 (-1.3)

13 Patient Reviews

  • Excellent
    69%
  • Great
    15%
  • Good
    0%
  • Poor
    8%
  • Bad
    8%
  • Wait Time 14 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
May 17th, 2017
No one listened
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I set up an appointment with Dr. Bentsen, as a yearly physical looking for a new primary doctor. Waited over a month to see her. The nurse spoke with me first and I explained, I was looking for a new primary care and I had to wait to have a physical so it would be covered. The doctor came in and asked me if I had any concerns...I listed them for her and within 10 minutes of talking, she recommended that I start taking prednisone, when I refused because of side effects, and her not giving me a reason why I should, she wanted me to take a reflux drug (I don't have reflux), when I said no to that as well, she jumped to diagnosing me with Pleurisy, 5 minutes after I told her it did NOT hurt when I took deep breathes!!! I soon found out why, I received a bill for my "physical" and it was over $900!!! I spoke with my insurance company and they said there is nothing I can do because doctors have the "right" to code the visit as a sick visit if you talk about symptoms of anything. I could not believe this! This is the world we live in now. Patients cannot be proactive and try to stay healthy because of doctors like this!!! So disappointed in what the entire medical community has become.
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5.0 of 5
August 18th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Impressive doctor. Very thorough.
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5.0 of 5
March 1st, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Bentsen is a superb physician. Down to earth, warm, kind, perceptive and patient with a sometimes difficult senior citizen (me). She has referred me to a list of Duke specialists who have kept me going for the last 2 years and I feel fortunate to have had them all.
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5.0 of 5
October 26th, 2015
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5.0 of 5
October 17th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 17th, 2015
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5.0 of 5
August 10th, 2015
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4.0 of 5
July 22nd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 30th, 2015
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2.0 of 5
April 8th, 2015
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5.0 of 5
March 25th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

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