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Dr. Isabella Bentsen Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
14 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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15 Ratings with 3 Comments

1.0 Rating

May 17th, 2017

No one listened

I set up an appointment with Dr. Bentsen, as a yearly physical looking for a new primary doctor. Waited over a month to see her. The nurse spoke with me first and I explained, I was looking for a new primary care and I had to wait to have a physical so it would be covered. The doctor came in and asked me if I had any concerns...I listed them for her and within 10 minutes of talking, she recommended that I start taking prednisone, when I refused because of side effects, and her not giving me a reason why I should, she wanted me to take a reflux drug (I don't have reflux), when I said no to that as well, she jumped to diagnosing me with Pleurisy, 5 minutes after I told her it did NOT hurt when I took deep breathes!!! I soon found out why, I received a bill for my "physical" and it was over $900!!! I spoke with my insurance company and they said there is nothing I can do because doctors have the "right" to code the visit as a sick visit if you talk about symptoms of anything. I could not believe this! This is the world we live in now. Patients cannot be proactive and try to stay healthy because of doctors like this!!! So disappointed in what the entire medical community has become.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 18th, 2016

Impressive doctor. Very thorough.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 1st, 2016

Dr. Bentsen is a superb physician. Down to earth, warm, kind, perceptive and patient with a sometimes difficult senior citizen (me). She has referred me to a list of Duke specialists who have kept me going for the last 2 years and I feel fortunate to have had them all.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 24th, 2017

1.0 Rating

August 20th, 2017

5.0 Rating

October 26th, 2015

5.0 Rating

October 17th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 17th, 2015

5.0 Rating

August 10th, 2015

4.0 Rating

July 22nd, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 30th, 2015

2.0 Rating

April 8th, 2015

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