Dr. Israel Samson MD Patient Reviews

  • Pulmonary Disease Cedarhurst, NY

Overall Rating

3.9
  • 33 patient ratings
  • 6 comments

Last 12 months:

3.5 (-0.4)

6 Patient Reviews

  • Highly Satisfied
    61%
  • Satisfied
    9%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    18%
  • Wait Time 23.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

3.0 of 5
November 8th, 2015
staff unprofessional, wait time too long, dr too conservative with antibiotic and takes too long to get back to patient even if patient called the night before or in early AM,
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There is too much unprofessional 'buzz' among the office staff; their chit chat and even how in regard to doctor who deserves more respect than they dish out. They are often impatient and when they are patient it is so forced, one can see they wish they were not dealing with you. They take the jobs but don't seem happy doing what they do. There should be a graciousness dealing with patients no matter how hard it is to have. Perhaps they should all take formal lessons in office manager/patient relationships. Dr S. should hire an industrial psychologist or require each of his staff to partake in training sessions to improve the situation. Dr S. is fine, courteous and knowledgable in his field but when it comes to hiring staff.....NI. Dr S also does not get back to the patient in a timely fashion. If patient calls night before or early AM he should have a system to reach his patients within an hour or two. Maybe get an assistant bc it seems hes got a load too heavy to carry efficiently. Patients lose out if Dr. cannot respond and tend to them properly bc he is on overload. I still wish him good fortune because he definitley does try.
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1.0 of 5
July 8th, 2015
Horrible staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Most unprofessional and flat-out rude staff I have ever encountered.
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4.0 of 5
February 19th, 2014
Dr Samson is an amazing DR . very warm and caring and usually very accurate in his diagnois. He spends allot of time with his patients , however the wait is VERY long . And I have to say he has the RUDEST staff I have ever encountered . One after the other in that office are nasty and mean . No matter what you need his secretaries and office staff are horrible !
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1.0 of 5
April 22nd, 2013
Be prepared to pick up a a prescription in a blizzard
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you want to be forced to pick up a prescription in a blizzard-because UNDER NO CIRCUMSTANCES does Dr. Samson's office MAIL ANYTHING. then Dr. Samson is for you. If you want copies of your records, be prepared to MAIL a self-addresed STAMPED envelope to Dr. Samson, because he will not pay for the postage. This is just for starters...
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5.0 of 5
November 6th, 2012
rude staff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the dr is excellent . he is kind caring and very professional. however his staff is extremely rude . he consistently hires woman who are rude and nasty.
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5.0 of 5
March 18th, 2012
Dr. Israel Samson is a best
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office hours are extremely accommodating. Great perception and spends adequate time with patients.
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