inactive

Hong Jun J Chen MD Patient Reviews

Vitals cannot verify the address for this professional. We recommend that you attempt to contact the provider to verify their address. Please email us at support@vitals.com if you have any additional information.

Overall Review

3.3
  • 4 patient ratings
  • 3 comments

Last 12 months:

2.0 (-1.3)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 52 minutes

Showing 1 - 3 reviews

2.0 of 5
September 2nd, 2016
Lacky
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very slow pace. Appointment is at 2pm takes care of you one hour later
Was this review helpful? Yes No

1.0 of 5
September 14th, 2015
Doesn't keep appointment time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
I had an appointment which I arrived more the 15 minutes earlier. After around 15 minutes past my appointment, I asked how much longer to wait for the doctor. I was told 10-15 minutes by the guy behind the counter. After a few more minutes, he asked for my co-payment. I told him, I'll pay when I see the doctor. Around after 30 minutes past my appointment, the patient next to me said he has been waiting for an hour already. The other patient finally saw the doctor after an hour. I told the guy, I can’t wait long. Around 23 minutes after the other patient went to see the doctor, I was asked for my co=payment and the doctor is ready to see me. I asked, “Is the waiting time normally this long to see the doctor?” And how long would I have to wait for the doctor after I go in? A girl behind the counter answered yes. I also asked, “Why have appointments, if you don’t follow it?” While, the guy keep asking for my-co-payment. I told the guy and girl, how I can see the doctor next time if the waiting time is this long. I noticed the other patient didn’t come out yet and I wondered how much longer I would wait for the doctor if I go in. After more than an hour in the office, I told the guy, I’m leaving and he told me he was going the shred my paperwork. Afterthought, the guy lied and all he cared was the co-payment. How much longer I would be kept waiting for the doctor if I go in.
Was this review helpful? Yes No

5.0 of 5
September 12th, 2012
keith toto
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
dr. hong-jun chen md was very good doctor that care of people she was excellent person that care of people
Was this review helpful? Yes No