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When i made the appointment with them i told them my concern is how much should i pay when i come the lady who works there told me they don't know yet until the day before appointment. I called 3 times the day before appointment but they were keep saying that they haven't called my insurance yet. Finally i got there still they did not know. When doctor visited me he said i can get 2 plug for my dry eyes and i asked him is it covered by insurance and he said yes. If he didn't know he should say he doesn't know finally i ended up paying 200 dollars. Very disappointed with staff that should let me know before i go to be visited by doctor
Dr. Abrams is, by far, the hardest working, most considerate, overall best doctor I have ever encountered in Las Vegas, or for that matter-ANYWHERE. He has saved my vision, and indeed, corrected my vision. He is knowledgeable, to the extreme, and patient, soft-spoken and kind. His frank and direct bedside manner is tempered with tenderness. Personally, I transitioned from "legally blind" not sure how to proceed with my life-to 20/20 vision and a real appreciation for eyesight, life, health and the beauty that surrounds us. He, literally, gave me my life back.
My usual complaint about a Doctor's office is showing up 15 minutes early only to wait 30 minutes past my appointment time. Dr. Abrams was on time, every time. Very professional and organized office. I was interested in a procedure that would eliminate the need for reading glasses. Over three visits, Dr. Abrams presented all of the options in a clear , concise, easy to understand manner and patiently answered all of my questions. The testing was thorough and the multiple appointments assured that I made the right decision. Once I decided on Lasik (mono vision), my first thought turned to "you're going to cut my eye?". But the procedure, was so simple, so quick, no pain, no discomfort it was so easy I wished I ad another eye. I was at ease the whole time and I especially like the way he and his staff spoke to me during the procedure, keeping me aware of what was happening and how much time was left. The follow up the next day, went well and Dr. Abrams was even nice enough to take my call on a Saturday as I needed a prescription refilled. Great experience, highly recommend him.
Truly cares about his patients. Great experience!
Dr.Abrams, as well as his staff, was very helpful and they did care very much about my eyes condition.I had a lengthy discussion and a very satisfactory outcome.I strongly recommend him.
Dr. Abrams assisted me in recovering from an eye infection and continues with my care. He has given me hope that I may recover some of the sight I have lost with treatment. I had been told differently by another doctor. He is a kind and caring person and his staff is very welcoming. He is very competent and explains in detail his findings and what needs to be done. The wait time may be a little long, but often it is because he is assisting with a patient emergency.
I am surprised that I am the only one with a poor review. The wait times are not 5 minutes more like 45 minutes. i did decide to do surgery and had to meet the sales girl who kept me waiting very long. I asked the front desk why the wait and found out that she was not even in yet and when I finally did see her I was basically scolded for showing up early and reminded what time my appointment was. I was not complaining about the time that I knew I was early, do not arrive early they will scold you. The office is very crowded and the staff seem very stressed. I would suggest trying other offices.
I recently had LASIK surgery with Dr. Abrams. I was so nervous prior to my consult. Dr. Abrams and his staff made me feel so comfortable that I didn't hesitate to proceed with surgery after the initial visit. He is so nice and made the whole process so simple. I highly recommend LASIK to anyone that's a candidate.
Dr Abrams and his staff are the best. I had great results with my cataract surgery. They are caring and he is a very talented doctor. I would only trust my eyes to Dr Abrams.
Dr Abrams performed my cataract surgery. It was a breeze. I see better than I ever did. He is caring, honest, and he explained all the steps to me. My surgery was complete in a few minutes. I see perfectly. I recommend him highly.
I went into see Dr. Abrams last week for dry eyes. I don't usually write reviews but I was very impressed with him and his staff. After giving insurance information etc. I only waited to be seen for 5 minutes. Everyone I interacted with was awesome. Dr. Abrams himself was very personable and helpful. Overall experience Excellent!!
I saw Dr Abrams after seeing 2 other eye doctors for my cataract surgery. He is professional, experienced and very easy to talk to. He put my mind at ease, answered all my questions and never rushed me to have the surgery. After 3 visits with him, I decided to have cataract surgery with laser. I have never been so happy with my vision. The surgery was easy and I saw better the next day. By the way, he called me at home after the surgery to make sure I was OK. He is the best eye doctor I have ever seen and would recommend him highly.
I had been to other drs and finally got to Dr Abrams, he and his staff were so kind and explained everything to me, I feel he really cares and truly is one of those drs who cares about the patient, Dr Abrams spent time with me explaining my condition as well as options I never once felt pushed for time, Dr Abrams suggested a surgery for me and explained everything to me, I had the surgery and I am so happy, I can finally see and feel that my life has been given back to me, Thank you Dr Abrams!! This dr is one of the best drs I have ever seen.
The only reason I rated Dr. Abrams as highly as I did is because his staff was (usually) courteous. However, a badly botched cataract would prompt me to rate a one (or less if possible!) After cataract surgery, my eyesight was WORSE than before the surgery and the lens was 3 diopters off what the correction should have been (this after paying $2,650 dollar OUT OF MY POCKET for supposed 'blended vision' and special laser surgery and they wanted the same for the second eye (thank God I never had it done!) It cleared up minimally and it was decided that I needed PRK to 'tweak' the eye rather than a lens replacement. The PRK was extremely painful (I felt as though a flame was being held to my eye for at least a week to 10 days afterward.) Continuous appointments were made for me until I received a bill from his office. When I called to ask why I was told by the billing office that I was 'well past my recovery period and the only reason I was complaining was because I had to now pay a co-pay and, oh, by the way, you need another surgery because you have an encapsulation.' I hit the ceiling! I had one more appointment (after ascertaining the office would accept whatever my insurance paid) so I could let the doctor know how I felt about the treatment I had received both from him and his biller and to tell him I was going to get a second opinion because I did not trust him anymore . It turns out I would have been better served to get a monofocal cataract surgery, that I never needed a special surgery because my astigmatism is not severe, and that my left eye can be done using an attachment on the equipment to measure my eye both before and after surgery to guarantee a better outcome. All this for only $250 out of pocket. That is quite a difference! Even after the Yag procedure (which I had done by a different doctor) my eyesight in that eye is only 20/30 and is the best it will be because no further surgery can be done. I feel I was scammed and caution anyone thinking of going to AEI to have a second opinion done BEFORE you agree to surgery!
Dr. Abrams seems to be a good doctor. But his staff is less than capable of being professional. The women by the name of Andrea who schedules surgery and takes your money is the rudest most unprofessional women I have ever met. She was extremely rude to my elderly mother. When I told her that she could not talk to my mom like that she started yelling at me and pushed me out of her office. Then came after me and chest bumped me trying to get me to hit her!!! This women is sick in the head!!! I've never in my life seen any professional women act like that. She should be in a mental hospital!!!! Would I recommend Dr. Abrams, no way in no how, ever ever would I recommend this doctor due to Andrea!!!!
Dr. Abrams is truly a great and caring doctor. He listens to all your concerns and explains everything to you. He has the state of the art equipment. The staff there are very friendly too.
VERY GOOD OPTHALMOLOGIST, HONEST AND VERY PROFESSIONAL. I SEE OTHER OPTHALMOLOGIST, BUT IAM NOT SATISFIED OF HIS WORK, TILL A FRIEND OF MINE RECOMMEND DR. JACK ABRAM, AND HE HAD THE TIME TO EXPLAIN TO ME WHAT IS NOT CLEAR ON MY MIND. IAM VERY GLAD THAT I GOT THE RIGHT OPTHALMOLOGIST. I 100% WILL RECOMMEND HIM.
Dr. Abrams did not call after botched cataract surgery and several calls to his office.Antiquated equipment and scope scratched when you look through it. Dirty office.Allows office staff to put drops in eye instead of a technician. Wrong eye.Staff called and said I missed an appointment. Never knew about appointment. When I asked why they didn't call they said their office phones were out of order. No cell phones around? Post surgery instructions not clear. Was told by a credible source other patients had similar experiences.
never fear when your eyes are in the skilled miraculous hands of dr.jack abrams!!!
Dr. Jack Abrams helped my child's cornea, when we had been to so many doctors (even commuting to UCLA). Although we are still on a long recovery to gain vision, he was able to place a healthy cornea in her eye and keep it healthy. He always explains everything to me and makes sure I truly understand what is going on with my child's eye and how to make it better. I thank God for Dr. Abrams because without him my child may have not only lost her vision but her eye ball as well.
I have been diagnosed with Blepharitis by Dr. Westfield at the Westfied eye center, he has been treating me for over a year for the problem. The results of teatment have been minimal. So after consulting with Dr. Westfield we decided to get a second opinion. I have a referral from Dr. Westfied to see Dr. Jack Abrams. I have a prior Authoriztion from my insurance HPN to see Jack Abrams but he will not take my insurance. In order to see Jack Abrams I would have to pay cash up front $196.00 dollars up front. I'm glad I'm not on a fixed income yet. So I did not see the kind doctor at all, I walked out of his office. I'm sorry but I will not pay for services received before I receive them. If my insurance only pays half the amount required then I would have glady paid the remainder. In my opinion Jack Abrams cares more about money then the care of a patient.
He helped my daughter see. I will always trust Dr Abrams. He is an excellent surgeon and doctore. I highly recommend him.
I am so lucky that Dr Abrams treated my eyes. He is caring, professional, and his staff are also extremely knowledgable. Dr Abrams treated my eyes and after a few visits, I can see again. I recommend him highly.
He is by far the best eye doctor I have been to. He is caring and his staff are friendly.
Dr Abrams diagnosed my eye infection when others had misdiagnosed and treated my eye. He is a great doctor and I recommend him highly.
Dr. Abrams and his staff are generally poor, uncaring and unprofessional.
I was very impressed with the professionalism and kindess of the Dr. Abrams staff. Dr. Abrams thoroughly explained everthing about my condition.