Dr. Jack Metcalf MD Patient Reviews

Overall Review

3.2
  • 9 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.8)

5 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 11.7 minutes

Showing 1 - 5 reviews

5.0 of 5
January 25th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent bedside manner - enjoy my visits
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2.0 of 5
September 17th, 2015
Never answer the phone
Let me start by saying Dr. Metcalf is a great doctor and has cured my daughter of many issues she was experiencing before we started being treated here. But, the front office NEVER answers the phone. I leave messages and they NEVER call me back. Often the voicemail says the office is closed and their hours are x-x, but I am calling within those days of the week and hours so it never makes sense that they are closed. Other times I can't leave a message b/c the voicemail keeps playing and it never beeps for me to leave a message. It's really frustrating.
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1.0 of 5
August 29th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Regardless of paying in full on the date of service, four months later I continued to receive bills and letters with threats to report me to a collection agency if I don't pay; Despite continued assurances for four months that my account has a zero balance.
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5.0 of 5
June 22nd, 2010
Excellent experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Not sure what the other rater was talking about. Dr. Metcalf was so kind to my little girl and got us in and out. His staff was also very pleasant and our experience there was completely positive. I would recommend him to anyone.
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1.0 of 5
June 2nd, 2009
Dr. Metcalf is rude and belittling. I wouldn't recommend utilizing his professional services.
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