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Dr. Jacob Kitchener Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
13.8 min

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23 Ratings with 5 Comments

1.0 Rating

December 16th, 2015

Strict & Rude

Over 2 years ago my wife missed an appointment due to her M.S. here.That morning she couldn't get out of bed. Of course I couldn't cancel with a 24 hr notice. So I went to the office to explain my wife's condition having 40 scars and active lesions. They stated come back after 1 year with a new referral. We did that and still got refused care. I tried again here recently and they said not at all because they moved patient appointments to fit her in on her original appointment. That my wife's M.S. was an inconvenience even though they are a neurologists, obviously the patient doesn't come first. My wife's doctor sent a new referral and received a letter stating she missed several appointments, remember she missed one appointment due to a severe medical condition and was not offered another appointment and falsified a letter to stop her doctor from referring her again. I'd say in my opinion this place is a waste of time and totally unfriendly when something doesn't go their way. Such harsh punishment for missing one appointment and no sympathy for with those with severe conditions. I asked what happened to the 1 year return and denied us again, they said it and stated the doctor does what he wants with attitude. Wow what a god complex. May the true God forgive them. Next stop BBB for their poor service for this is no lie and all people should be aware before they try this office in Troy at least.

Easy Appointment
Promptness
Friendly Staff
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5.0 Rating

August 4th, 2015

He is outstanding. He called me at home to check on me.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 9th, 2015

This appointment was made and Doctor seen at Miami Valley Hospital. He is currently no longer with that facility, need to locate his new practice site. Dr. Kitchner is a physician that I would recommend to everyone that would need his service.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 7th, 2008

cordial

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 18th, 2008

Excellent
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

October 17th, 2017

5.0 Rating

September 11th, 2017

2.0 Rating

August 8th, 2017

5.0 Rating

August 6th, 2017

5.0 Rating

June 28th, 2017

5.0 Rating

June 13th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

April 10th, 2017

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