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Jaime F Serranzana MD Patient Reviews

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Overall Review

1.0
  • 2 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    100%
  • Wait Time 56 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
April 30th, 2014
Is He Really A Doctor?
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you care about your health or loved ones, you will avoid this doctor like the plague. Serranzana's grasp on the medical world is, by far, the weakest I have ever seen. The fact he hasn't misdiagnosed or lost more patients would be miraculous if it weren't for that handy-dandy pocket doctor he keeps on him at all times, but you'd have a better time donning a white jacket and hitting webmd than you would waiting in his hole-in-the-wall office which is so poorly kept you'd do well to bring sanitary wipes. It seems that while incompetence is a specialty of his, he holds a higher standard of his employees: they must be most obvious in their disdain for patients and exhibit worse people skills than even his atrocious bed-side manner. And when they just won't do, he can rely on his cantankerous wife with a passion for small-mindedness. If you can't afford the absurd number of appointments, then "you shouldn't be spending your money on anything but medical bills." Oh, of course, how silly of us thinking we needed a place to live and food to eat. If you are unfortunate enough to seen, you'd better prepare to be kept waiting for a minimum of 45 minutes past your appointment while he and his staff gab behind the desk. Never mind kids waiting to be picked up or that shot of insulin at home in the fridge. It's a strain to play doctor so he needs an hour or so long break to take the edge off. And he'll be the only one allowed to guess at the cause for your symptoms. Don't bother mentioning what you might think or possibly even know what's wrong unless you want him to laugh in your face and say, "when people see smoke, they yell fire." Because as we all know, a sprained ankle is a medical catastrophe. Then prepare for misdiagnosis after misdiagnosis as he racks up the bills. Whether it’s his medical opinion that you have ringworm in your eye instead of cataracts or a fracture in your spine instead of a pinched nerve, you can pretty much bet that whatever he says you have? You don't. What he can and will do on top of these ridiculous guesses is prescribe you conflicting medications but hey, it's not his job to know that, right? Let's let the pharmacist catch that and let you make another costly appointment for him to prescribe another pill that this time has nothing to do with your condition what-so-ever. Each time he'll review your chart, it'll be as if he's never seen it before. While with-holding a prescription for blood pressure medicine he'd finally prescribed until you come in and see him for another one of these dreadful appointments he'll play genuinely surprised that your blood pressure is, can you guess it? HIGH! Now I'm no doctor but it seems to me a patient with high blood pressure who is without high blood pressure medicine, would have high blood pressure. But who knows, maybe this man truly is this stupid and he is honestly surprised. The only way this sorry excuse for a coat hanger still has a license, if he truly does, has got to be due to the small town he works out of, hidden nearly out of sight in a cramped office half-heartedly run in a cheap storefront of a rundown want-to-be strip mall in a dirt parking lot. The meth-dealers in the back run a more respectable operation in a cleaner environment than these people do. So do yourself a favor, trek the extra mileage to Canyonville or Roseburg to find yourself or your loved one's a doctor, not a joke in a dingy white coat.
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