Dr. James Arthur MD Patient Reviews

  • Family Medicine Prescott Valley, AZ

Overall Rating

  • 13 patient ratings
  • 1 comment

Last 12 months:

2.0 (-1.6)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 18.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
July 7th, 2016
Wait time
35 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Problem with Dr. Arthur is his staff. It seems as if the staff makes the decisions in that office. When I call to try to see him because I'm having a serious problem, they never put me through nor do they give him my messages. Consequently, they give me appointments a month or 6 months later when the problem is gone. He is too over-booked. He, as a doctor, is a likable and knowledgeable physician, unfortunately the way they run the office makes you think they really don't care for the patients, and that all they want to do is make money.
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