Dr. James Croom MD Patient Reviews

Overall Review

3.5
  • 8 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.5)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20 minutes

Showing 1 - 3 reviews

1.0 of 5
January 25th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
doesnt speak, types all the time with computer screen turned so pt cannot see it, gave sarcastic answer to complaint that was discovered later the same day to be very serious and required blood transfusions.
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5.0 of 5
December 30th, 2013
My first choice...
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My background has me calling on several area physicians and I am lucky to see how they all interact with their patients, their attentiveness to their patient's needs, their knowledge of their patient's overall health and how their office flow and staff actually run. Here are my likes: 1. Dr. Croom is extremely knowledgeable and does not follow "trend" diagnosis. 2. His nurses DO NOT make the decisions on any treatment plans for patients. He authorizes all items himself. 3. He is very thorough in an exam and is understanding of situations where you have several illnesses ongoing at the same time 4. He reviews your tests with you. 5. At the end of his exam, he asks if you have questions. What I don't like: (but it these are not as important to me than what I DO like) 1. He doesn't like to be talked to when he is examining you (he really is listening and not just going through the motions 2. He is so serious, that if you are a joker, it may take him a bit to realize you are kidding 3. Even though I know he cares deeply and is conscientious, he is not a warm fuzzy bedside manner...but I'm okay with that. If you need an Internal Medicine physician that is smart and doesn't let his patients care fall to anyone's responsibility except his, then Dr. Croom is a hands down winner.
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2.0 of 5
November 22nd, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
In two separate appointments, little time was spent on my actual examination or with conversing about my concerns. I ended up feeling very rushed.
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