Dr. James Baker MD Patient Reviews

  • Surgery of the Hand Crestview Hills, KY

Overall Rating

3.4
  • 21 patient ratings
  • 7 comments

Last 12 months:

no change

7 Patient Reviews

  • Highly Satisfied
    48%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    29%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
December 22nd, 2016
Poor post surgery patient care
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My mom went to Dr. Baker for a double wrist carpal tunnel surgery. 4 days after surgery one hand was very swollen with a large and hard bump near the incision. She called the office and Dr. Baker was not concerned. He said to use ice, which she couldn't use because it made her entire forearm feel as if it was on fire. It took 3 days of her calling to get in to see him again. He didn't agree to see her until her incision started heavily draining. He doesn't care about patients once they are off his surgery table. Very very poor patient care.
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5.0 of 5
September 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
My comminuted fracture on left wrist required a large plate and 9 screws. The healing had no infection or much pain. I have full motion back after 9 weeks. Dr. Baker is an amazing surgeon and likable personality!
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5.0 of 5
March 16th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Would recommend Dr. Baker to friends and family. He performed my wrist surgery and was exceptional. He always followed up, was a good listener and was always very patient with my injury.
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1.0 of 5
August 12th, 2014
Worst doctor ever. Totally rude and uncaring. This doctor and office are only interested in one thing....MONEY!
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5.0 of 5
January 20th, 2014
Great
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was recommended to see Dr. Baker after a injury at work at that resulted in what's called Gamekeepers thumb and was very nervous if I would be able to return back to the warehouse anytime soon. First appointment with Dr. Baker went very well and he is definitely my kind of people. The office and the staff at his office in Edgewood were great. Dr. Baker explained the course of treatment, the surgery went very well. Minimal downtime and now I'm back at work with complete mobility. He is a prince of a man and one heck of a doctor.
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1.0 of 5
September 5th, 2013
Horrible
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
My husband was "treated" by this "Doctor". The after care was horrific....the surgery care was horrific....the result was worse. Must go to another physician and get it done right! Unbelieveable the treatment my husband received from the doctor after the surgery. I think he may have actually been seen by this doctor once after the surgery and then he was poorly treated by him. I would NEVER refer anyone to this place and would absolutely discourage anyone from ever going.
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5.0 of 5
October 22nd, 2012
Awesome!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Baker was just what I needed after being treated extremely poorly by another Doctor at another practice. He took care of what I needed right then and was so helpful and compassionate.
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